# PS4 Error When starting Gems of War

**URL:** https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563
**Category:** Bug Reports
**Created:** [April 16, 2026, 1:48am UTC](https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563 "2026-04-16T01:48:56Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![kf6dbs](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kf6dbs/32/98344_2.png) [@kf6dbs](https://community.gemsofwar.com/u/kf6dbs)
#### Post date: [April 16, 2026, 1:48am UTC](https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563/1 "2026-04-16T01:48:57Z")

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**Platform, device version and operating system: PS4**

**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/a/6afb97a58e6b9635bf15cf4ea6233fc2e4809759.jpeg)

**What you were expecting to happen, and what actually happened:**  
_Error received when starting Gems of War. Happens repeatedly (sometimes ERROR 503)_

**How often does this happen? When did it begin happening?**  
_Started happening today. The game was working yesterday close to end of day._

**Steps to make it happen again**  
_Start Gems of War on PS4_

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### Author: ![ESR77](https://avatars.discourse-cdn.com/v4/letter/e/6bbea6/32.png) [@ESR77](https://community.gemsofwar.com/u/ESR77)
#### Post date: [April 16, 2026, 2:16am UTC](https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563/2 "2026-04-16T02:16:02Z")

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Same here. It popped up multiple times while loading but then I was still able to log in and play.

After playing a few battles without issue I went to look at daily offers and then the game soft locked. After relaunching I played a few more battles and then tried the shop, which produced a server error and many of the usual items for sale were missing. Then I went back to the offers and it soft locked again. So it seems like the issue is somehow related to the purchasable offers.

Quick update: These errors have stopped happening now.

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### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [April 16, 2026, 10:21pm UTC](https://community.gemsofwar.com/t/ps4-error-when-starting-gems-of-war/89563/3 "2026-04-16T22:21:51Z")

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This is a generic error, most commonly caused by a connection issue.

This connection issue could be on your side or it can be anywhere between your console and trying to reach our servers (which have not been down again recently)