# Profile mixup ps4 **URL:** \ **Category:** Support\ **Created:** [March 6, 2018, 12:15am UTC](https://community.gemsofwar.com/t/profile-mixup-ps4/36721 "2018-03-06T00:15:58Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Apaulyall](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@Apaulyall](https://community.gemsofwar.com/u/Apaulyall)\ **Post date:** [March 6, 2018, 12:15am UTC](https://community.gemsofwar.com/t/profile-mixup-ps4/36721/1 "2018-03-06T00:15:58Z")
My friends are unable to invite me to their guild. When they try it tells them I’m already in one, which is not the case. Furthermore, when I try to view my own Gems of War profile, it tells me I’ve been offline for 700+ days and am hero level 19. This is also, SUPER not the case, as I play a lot and am HL 200+ at the time of writing this. From that screen on the gems app, you can access your PSN profile. When I try this, it brings me to someone else’s profile. Something is gettong crossed up on the server and its bumming me out something fierce. I’ve llayed this for 2 years while my friends made fun of me and they finally joined and now I can’t play with them. Please help. ![1520295267165945005006](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/5/15b5ef8fedf3e68b4dd1ab9d61036ddc2ed08e25.jpg) ![15202953253132105541725](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/9/292b2e4394892f2bd78ed6a70dce56641767707f.jpg) ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [March 6, 2018, 12:17am UTC](https://community.gemsofwar.com/t/profile-mixup-ps4/36721/2 "2018-03-06T00:17:06Z")
Please submit a ticket to support and they should be able to help you sort this out! [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) ---
**Author:** ![Apaulyall](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@Apaulyall](https://community.gemsofwar.com/u/Apaulyall)\ **Post date:** [March 6, 2018, 12:18am UTC](https://community.gemsofwar.com/t/profile-mixup-ps4/36721/3 "2018-03-06T00:18:06Z")
Tried this, still waiting