# Problems with Mobile and Switch Accounts

**URL:** <https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259>\
**Category:** Support\
**Created:** [November 17, 2019, 3:47pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259 "2019-11-17T15:47:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Adieren](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@Adieren](https://community.gemsofwar.com/u/Adieren)\
**Post date:** [November 17, 2019, 3:47pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259/1 "2019-11-17T15:47:06Z")

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Hello

I have two problems with my accounts on Switch and Mobile.

The first one is that when I wanted to link my Switch account to the Mobile version, the app said me there wasn’t any account avaible with my email address… But I had one… So I decided to do a new account on my mobile, but there is the 2nd problem

I wanted to join the guild I created on Switch (Called “Cité des Anges”) but when I search for the name it doesn’t find it… I tried to search “Anges”, “Cité” etc. But it never found it…

Is it possible to do what I want to do, meaning linking my Switch account to my mobile version, or at least join the guild I created on Switch with my mobile account?

Thanks to everyone who will help me

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**Author:** ![Fiara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fiara/32/41273_2.png) [@Fiara](https://community.gemsofwar.com/u/Fiara)\
**Post date:** [November 17, 2019, 3:50pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259/2 "2019-11-17T15:50:06Z")

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There is no cross platform support except for PC and mobile.  
PS4, Xbox, Switch and PC / Mobile are all seperate platforms.

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<div class="post-metadata">

**Author:** ![Adieren](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@Adieren](https://community.gemsofwar.com/u/Adieren)\
**Post date:** [November 17, 2019, 3:50pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259/3 "2019-11-17T15:50:57Z")

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So I can’t even join the guild?

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**Author:** ![Fiara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fiara/32/41273_2.png) [@Fiara](https://community.gemsofwar.com/u/Fiara)\
**Post date:** [November 17, 2019, 3:52pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259/4 "2019-11-17T15:52:23Z")

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You can’t share anything between the 4 platforms.

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**Author:** ![Adieren](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@Adieren](https://community.gemsofwar.com/u/Adieren)\
**Post date:** [November 17, 2019, 3:52pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259/5 "2019-11-17T15:52:36Z")

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Shit… Ok  
Thanks anyway

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [November 17, 2019, 10:47pm UTC](https://community.gemsofwar.com/t/problems-with-mobile-and-switch-accounts/59259/6 "2019-11-17T22:47:22Z")

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We can’t offer cross play due to legal restrictions and platform limitations. We are sorry for the inconvenience. ☹