# Problem with traits Help! **URL:** \ **Category:** Support\ **Created:** [June 15, 2016, 6:07pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446 "2016-06-15T18:07:35Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![lunatic1986](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@lunatic1986](https://community.gemsofwar.com/u/lunatic1986)\ **Post date:** [June 15, 2016, 6:07pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/1 "2016-06-15T18:07:35Z")
i have encountered a problem when trying to do traits on both the priestess and other divine characters, it crashes the game and when reloaded goes back to original state… please help?? ---
**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\ **Post date:** [June 15, 2016, 6:18pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/2 "2016-06-15T18:18:17Z")
This is a bug so if at all possible please avoid if you are able. ---
**Author:** ![lunatic1986](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@lunatic1986](https://community.gemsofwar.com/u/lunatic1986)\ **Post date:** [June 15, 2016, 6:20pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/3 "2016-06-15T18:20:24Z")
avoid i cant, i need to upgrade my team but i cant and without the traits they arent strong enough and it is on multiple characters… ☹ ---
**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\ **Post date:** [June 15, 2016, 6:21pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/4 "2016-06-15T18:21:33Z")
What level are they and do you have back up troops? An update for xbox/ps4 just dropped i think so if you have not done so please check to see if you have it installed. ---
**Author:** ![lunatic1986](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@lunatic1986](https://community.gemsofwar.com/u/lunatic1986)\ **Post date:** [June 15, 2016, 6:27pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/5 "2016-06-15T18:27:43Z")
i have auto update on my xbox one i have tried leveling them up ascending them etc. but still crashes on traits. ---
**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\ **Post date:** [June 15, 2016, 6:51pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/6 "2016-06-15T18:51:35Z")
Your running the latest CLIENT version. The update was server side only. There is nothing to download after you re-launch the game. Create a support ticket if you haven’t done so already. The Devs are probably aware they broke the Traitstone functionality in Gems and are working on a fix right now… ---
**Author:** ![deadinside24](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@deadinside24](https://community.gemsofwar.com/u/deadinside24)\ **Post date:** [June 15, 2016, 7:07pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/7 "2016-06-15T19:07:50Z")
I’m having the same issues when trying to add a trait to anyone of my troops to complete a task. The game crashes everytime, I’ve restarted 3 times now and each time trying a different characters. ---
**Author:** ![WishKiller](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wishkiller/32/36914_2.png) [@WishKiller](https://community.gemsofwar.com/u/WishKiller)\ **Post date:** [June 15, 2016, 7:34pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/8 "2016-06-15T19:34:19Z")
My friend is having the same exact issue and I am about to plug in My ps4 and try Mine…is this a server issue? or was there a micro update? because all worked last night ---
**Author:** ![Shiratori](https://avatars.discourse-cdn.com/v4/letter/s/f04885/32.png) [@Shiratori](https://community.gemsofwar.com/u/Shiratori)\ **Post date:** [June 15, 2016, 7:45pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/9 "2016-06-15T19:45:26Z")
Yes there was a mini-update that changed quite a few things. And for now, nothing can be traited as well. ---
**Author:** ![lunatic1986](https://avatars.discourse-cdn.com/v4/letter/l/c89c15/32.png) [@lunatic1986](https://community.gemsofwar.com/u/lunatic1986)\ **Post date:** [June 15, 2016, 7:47pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/10 "2016-06-15T19:47:31Z")
oh poop not good i wanted a soul team ☹ #fixthisknow ---
**Author:** ![Nex](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nex/32/3107_2.png) [@Nex](https://community.gemsofwar.com/u/Nex)\ **Post date:** [June 15, 2016, 8:14pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/11 "2016-06-15T20:14:20Z")
Don’t worry, we’re currently working to fix this issue. We don’t have an ETA on a solution just yet, but it shouldn’t be too long. ---
**Author:** ![Mr.Strange](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mr.strange/32/2762_2.png) [@Mr.Strange](https://community.gemsofwar.com/u/Mr.Strange)\ **Post date:** [June 15, 2016, 8:37pm UTC](https://community.gemsofwar.com/t/problem-with-traits-help/8446/12 "2016-06-15T20:37:16Z")
> [@Shiratori](#): > > Yes there was a mini-update that changed quite a few things. And for now, nothing can be traited as well. Sorry about this - there was NO intentional update - a part of something went onto the live servers by mistake. All has been corrected now. Keep waiting for the real update coming to you soon!