# Problem with my account in JcJ

**URL:** <https://community.gemsofwar.com/t/problem-with-my-account-in-jcj/13974>\
**Category:** Support\
**Created:** [October 18, 2016, 1:13am UTC](https://community.gemsofwar.com/t/problem-with-my-account-in-jcj/13974 "2016-10-18T01:13:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TroyanEXE](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@TroyanEXE](https://community.gemsofwar.com/u/TroyanEXE)\
**Post date:** [October 18, 2016, 1:13am UTC](https://community.gemsofwar.com/t/problem-with-my-account-in-jcj/13974/1 "2016-10-18T01:13:07Z")

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Sorry for my english, i speak spanish.. well.. My problem is my rank in JcJ, I had between 1100 - 1200 in point broken needle (Aguja rota), now in this moment i have just 549, I dont understand what happened.

I hope you can help me please.

My Account is TroyanEXE.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [October 18, 2016, 1:18am UTC](https://community.gemsofwar.com/t/problem-with-my-account-in-jcj/13974/2 "2016-10-18T01:18:38Z")

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Hi Troyan,

Ranked JcJ is based on the weekly event each, so when the weekly event changes, JcJ is reset.

This allows players to gain more rewards each week and keep the JcJ ladder fresh.

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [October 18, 2016, 1:19am UTC](https://community.gemsofwar.com/t/problem-with-my-account-in-jcj/13974/3 "2016-10-18T01:19:23Z")

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The PvP event resets every week. One possible goal is to get to 1900 so you can get the maximum reward. I hope this helps.

Edit: sniped

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**Author:** ![TroyanEXE](https://avatars.discourse-cdn.com/v4/letter/t/278dde/32.png) [@TroyanEXE](https://community.gemsofwar.com/u/TroyanEXE)\
**Post date:** [October 18, 2016, 1:23am UTC](https://community.gemsofwar.com/t/problem-with-my-account-in-jcj/13974/4 "2016-10-18T01:23:33Z")

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oooh! I feel like a stupid!  
Thanks for such a quick response guys!

(: