# Problem to launch the game (Error 768 Asset corruption on Xbox) **URL:** \ **Category:** Bug Reports\ **Created:** [October 23, 2018, 1:10am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629 "2018-10-23T01:10:38Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![Chloep](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Chloep](https://community.gemsofwar.com/u/Chloep)\ **Post date:** [October 25, 2018, 6:40am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/203 "2018-10-25T06:40:00Z")
J’ai essayer le lancer le jeu sur iPhone, ça marche bien. Mais je n’arrive pas à lier mon compte et si je fait mot de passe oublié, on met dis adresse non valide ( adresse pourtant utiliser sur la x box) ---
**Author:** ![celestin](https://avatars.discourse-cdn.com/v4/letter/c/f4b2a3/32.png) [@celestin](https://community.gemsofwar.com/u/celestin)\ **Post date:** [October 25, 2018, 6:42am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/204 "2018-10-25T06:42:51Z")
Le problème est persistant même avec la réinstallation et même après la mise à jour … On espère que ce code erreur 768 sera solutionné avant la fin de la guerre des guildes actuelle…Du coup dommage pour les récompenses de connexion quotidienne … On est de tout cœur avec les équipes technique ! Merci ! ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [October 25, 2018, 6:51am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/205 "2018-10-25T06:51:01Z")
We’ve tried another fix. Please try opening the game again, if it doesn’t work please try deleting your save data and clearing your cache again. Please let us know how you go! ---
**Author:** ![BarbeNoirSam](https://avatars.discourse-cdn.com/v4/letter/b/90db22/32.png) [@BarbeNoirSam](https://community.gemsofwar.com/u/BarbeNoirSam)\ **Post date:** [October 25, 2018, 6:51am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/206 "2018-10-25T06:51:29Z")
idem pour moi ! j’espère également pouvoir participer à la guerre des guildes!!! on croise les doigts pour que l’équipe technique trouve la solution!! Merci! ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 6:53am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/207 "2018-10-25T06:53:50Z")
something you did just got me to log in, Havent checked lvl assets etc but i am in for now… ---
**Author:** ![T1MEK0DE](https://avatars.discourse-cdn.com/v4/letter/t/ecc23a/32.png) [@T1MEK0DE](https://community.gemsofwar.com/u/T1MEK0DE)\ **Post date:** [October 25, 2018, 6:55am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/208 "2018-10-25T06:55:27Z")
ok good news the game is working but we lost name of the kingdoms like [###\_something] but when i put the game into english (was in french) it works .p ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [October 25, 2018, 6:56am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/209 "2018-10-25T06:56:08Z")
@T1MEK0DE Is your Xbox language and Gems of War language set to the same one? Are you signed into your Xbox Live account? ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 6:57am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/210 "2018-10-25T06:57:00Z")
Not good news, i have no troops all kingdoms have No name, Invite code is ICE INCW8XN, if that helps you see my account. ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 6:57am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/211 "2018-10-25T06:57:33Z")
But at least the game is loading, So it is a good start. ---
**Author:** ![T1MEK0DE](https://avatars.discourse-cdn.com/v4/letter/t/ecc23a/32.png) [@T1MEK0DE](https://community.gemsofwar.com/u/T1MEK0DE)\ **Post date:** [October 25, 2018, 6:58am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/212 "2018-10-25T06:58:25Z")
yes im signed in Xbox live. my console region and language are France/French gems of war was in FRENCH as well but i just got broken name of kingdom so i swapped language to English (US FLAG) thru the game option the game launched again and no issues ---
**Author:** ![T1MEK0DE](https://avatars.discourse-cdn.com/v4/letter/t/ecc23a/32.png) [@T1MEK0DE](https://community.gemsofwar.com/u/T1MEK0DE)\ **Post date:** [October 25, 2018, 7:03am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/213 "2018-10-25T07:03:06Z")
a friend of mine swap from french, to english to back french and it works fine now - i will stick with english lol ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [October 25, 2018, 7:07am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/214 "2018-10-25T07:07:09Z")
Can any French players please try changing their Game language from French to English then back to French, and see if the codes are still showing or if the text is displaying correctly? If the text displays correctly then please try fully exiting the game then re-opening it to see if the text is still showing correctly in French? Are the Brazilian players still seeing code in the text? (if so please try a similar thing with English/Spanish) ---
**Author:** ![Chloep](https://avatars.discourse-cdn.com/v4/letter/c/f9ae1b/32.png) [@Chloep](https://community.gemsofwar.com/u/Chloep)\ **Post date:** [October 25, 2018, 7:14am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/215 "2018-10-25T07:14:07Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/d/ade0281136c449e2170a583cab0578666287acd9.jpeg) Après avoir vider cache et tout , ça fonctionne on arrive à rentrer dans le jeu, mais toujours des bug à l’affichage. Obliger de partir de chez moi, j’esPère que ce soit en rentrant ça marchera ---
**Author:** ![T1MEK0DE](https://avatars.discourse-cdn.com/v4/letter/t/ecc23a/32.png) [@T1MEK0DE](https://community.gemsofwar.com/u/T1MEK0DE)\ **Post date:** [October 25, 2018, 7:14am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/216 "2018-10-25T07:14:38Z")
passes le jeu en anglais, puis repasse en français ça marche ---
**Author:** ![T1MEK0DE](https://avatars.discourse-cdn.com/v4/letter/t/ecc23a/32.png) [@T1MEK0DE](https://community.gemsofwar.com/u/T1MEK0DE)\ **Post date:** [October 25, 2018, 7:16am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/217 "2018-10-25T07:16:44Z")
i confirmed, it works from french to english then back to french Thanks to you and your team, finally we can play GW 😃 ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 7:17am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/218 "2018-10-25T07:17:00Z")
I can play using existing team but my troop menu shows no troops, Ie for the couple min the pet was still available yesterday (which i didn’t have yet) I could not choose a team neither can i change teams etc, The menu names at the bottom of the screen are in brackets and the realm name is also missing, (if that means anything to anyone) ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 7:18am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/219 "2018-10-25T07:18:18Z")
@Kafka, shall i delete and reinstall? ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [October 25, 2018, 7:20am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/220 "2018-10-25T07:20:41Z")
@iceinc try deleting your save data and clearing cache, if that doesn’t work please reinstall and let us know how you go. ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 7:28am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/221 "2018-10-25T07:28:45Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/a/fa7df07ce33211bc0d9f06a408747c39bb901e59.png) ---
**Author:** ![iceinc](https://avatars.discourse-cdn.com/v4/letter/i/b9e5f3/32.png) [@iceinc](https://community.gemsofwar.com/u/iceinc)\ **Post date:** [October 25, 2018, 7:30am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/222 "2018-10-25T07:30:08Z")
interesting Don’t you think, I will delete and relaunch, Having problems posting to here as well every so often for the past 20 min. [Previous page](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629.md?page=10) [Next page](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629.md?page=12)