# Problem to launch the game (Error 768 Asset corruption on Xbox)
**URL:** https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629
**Category:** Bug Reports
**Created:** [October 23, 2018, 1:10am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629 "2018-10-23T01:10:38Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Kidpool1](https://community.gemsofwar.com/u/Kidpool1)
#### Post date: [October 23, 2018, 1:10am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/1 "2018-10-23T01:10:38Z")
**Developer comment: Please see this article for information on this issue: [Asset corruption error.](https://gemsofwar.zendesk.com/hc/en-us/articles/360000532215-Asset-Corruption-Error-768-on-Xbox)**
Hello guys, I’m new here and I have a problem. I’m playing on Xbox One and I’m not able to play because the game doesn’t want to play. i asked help to Tacet and he advices me to come here to post my problem, because you can have a solution.
So my problem is this: When I launch the game I have a message about corruption (no joke, I’m serious), and no name juste some code with numbers and letters. I’m currently re installing my game, I hope I won’t loose something during this.
Anybody on Xbox or other support had this problem? MAybe a solution to help me. Thanks for that!
PS: I’m French so maybe my text will have sompe problem, I hope somebody will be able to help me. Have a nice day.
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### Author:  [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)
#### Post date: [October 23, 2018, 1:22am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/2 "2018-10-23T01:22:01Z")
Salut! Tu as eu le bon reflexe, quelque fois les caches devienne corrompus alors ré-installer le jeu devrait règler ton problême.
Laisse nous savoir si ca a fonctionner
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### Author:  [@raphael](https://community.gemsofwar.com/u/raphael)
#### Post date: [October 23, 2018, 1:44am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/3 "2018-10-23T01:44:56Z")
Having the same problem on xbox one.
Edit:
[ERROR]
[ASSET\_CORRUPTION\_ERROR]
[ERROR\_CODE]: 768
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### Author:  [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)
#### Post date: [October 23, 2018, 1:46am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/4 "2018-10-23T01:46:04Z")
Did you reinstall?
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### Author:  [@raphael](https://community.gemsofwar.com/u/raphael)
#### Post date: [October 23, 2018, 1:46am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/5 "2018-10-23T01:46:50Z")
I did not, will do it tomorrow in case it’s not fixed on their side
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### Author:  [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)
#### Post date: [October 23, 2018, 1:47am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/6 "2018-10-23T01:47:41Z")
Ok it should be fixed after reinstallation then 🙂
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### Author:  [@Kidpool1](https://community.gemsofwar.com/u/Kidpool1)
#### Post date: [October 23, 2018, 1:48am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/7 "2018-10-23T01:48:11Z")
I re install the game and it’s works perfectly.
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### Author:  [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)
#### Post date: [October 23, 2018, 1:48am UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/8 "2018-10-23T01:48:38Z")
Cool now go kick some bots 🙂
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### Author:  [@LLOLAU](https://community.gemsofwar.com/u/LLOLAU)
#### Post date: [October 23, 2018, 12:01pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/9 "2018-10-23T12:01:44Z")
I have the same problem and I reinstalled without success, any idea to solve the problem?
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### Author:  [@JiTeuBey](https://community.gemsofwar.com/u/JiTeuBey)
#### Post date: [October 23, 2018, 1:09pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/10 "2018-10-23T13:09:38Z")
Same here (and I’m also French, is that related?).
I’ve reinstalled the game a couple of times, no success.
I have the same text error :
[ERROR]
[ASSET\_CORRUPTION\_ERROR]
[ERROR\_CODE]: 768
And in the back of the screen, I’ve got “[3042\_NAME]” and [3042\_BYLINE] that appears and reappears, instead of the regular text…
Also, when I reinstalled the game, it was 1,1Go of download, but it takes 2.1Go on the console, but it’s maybe not related…
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### Author:  [@LLOLAU](https://community.gemsofwar.com/u/LLOLAU)
#### Post date: [October 23, 2018, 1:11pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/11 "2018-10-23T13:11:11Z")
Exactly the same for me
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### Author:  [@TimeKnight](https://community.gemsofwar.com/u/TimeKnight)
#### Post date: [October 23, 2018, 1:11pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/12 "2018-10-23T13:11:43Z")
Try the instructions written on this official page. It might help.
[https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-](https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-)
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### Author:  [@JiTeuBey](https://community.gemsofwar.com/u/JiTeuBey)
#### Post date: [October 23, 2018, 1:16pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/13 "2018-10-23T13:16:09Z")
Unfortunately, deleting the save didn’t work… ☹
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### Author:  [@LLOLAU](https://community.gemsofwar.com/u/LLOLAU)
#### Post date: [October 23, 2018, 1:16pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/14 "2018-10-23T13:16:46Z")
Thanks for the information TimeKnight 🙂
Unhappily we can’t enter the game, that is not the same problem.
And I tried many times uninstall and reinstall without success…
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### Author:  [@Arkayon82](https://community.gemsofwar.com/u/Arkayon82)
#### Post date: [October 23, 2018, 4:31pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/15 "2018-10-23T16:31:20Z")
Salut , j’ai eu du mal a trouver un Français ici ^^, j’ai le meme probleme —\> ]ASSET\_CORRUPTION\_ERROR] [ERROR\_CODE]: 768. J’ai suivie le lien dédié a ce probleme , j’ai réaliser laes manipulation pour le résoudre mais rien y fait , j’ai toujour cette ERROR\_CODE 768 qui s’affiche , j’ai vraiment besoin , je ne veux pas lacher ce jeu pour un seul bug .
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### Author:  [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)
#### Post date: [October 23, 2018, 4:32pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/16 "2018-10-23T16:32:42Z")
Tu as ré-installer le jeu? Tu dois tout effacer et ensuite ré-installer
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### Author:  [@Arkayon82](https://community.gemsofwar.com/u/Arkayon82)
#### Post date: [October 23, 2018, 4:34pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/17 "2018-10-23T16:34:52Z")
tout d’abord merci mille fois de m’avoir répondu , oui , tu n’imagine pas le nombre de fois que je l’ai réinstaller mais rien a faire . Oui en suivant le lien qui a était cité plus haut , j’ai effacer les saves et l’espace reservé et réinstaller le jeu oui .
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### Author:  [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)
#### Post date: [October 23, 2018, 4:37pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/18 "2018-10-23T16:37:18Z")
Tu as verifier si tu avais une mise a jour?
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### Author:  [@Arkayon82](https://community.gemsofwar.com/u/Arkayon82)
#### Post date: [October 23, 2018, 4:38pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/19 "2018-10-23T16:38:11Z")
oui je n’ai aucune MaJ
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### Author:  [@LLOLAU](https://community.gemsofwar.com/u/LLOLAU)
#### Post date: [October 23, 2018, 4:40pm UTC](https://community.gemsofwar.com/t/problem-to-launch-the-game-error-768-asset-corruption-on-xbox/47629/20 "2018-10-23T16:40:33Z")
J ai fait toutes ces manipulations aussi, et pareil aucun résultat!!
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