# Problem contacting the server **URL:** \ **Category:** Bug Reports\ **Created:** [June 21, 2022, 9:56am UTC](https://community.gemsofwar.com/t/problem-contacting-the-server/75832 "2022-06-21T09:56:05Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Djimbalimbl](https://avatars.discourse-cdn.com/v4/letter/d/5e9695/32.png) [@Djimbalimbl](https://community.gemsofwar.com/u/Djimbalimbl)\ **Post date:** [June 21, 2022, 9:56am UTC](https://community.gemsofwar.com/t/problem-contacting-the-server/75832/1 "2022-06-21T09:56:05Z")
**Platform, device version and operating system:** PC (Steam) **Screenshot or image:** ![grafik](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/c/6c8d0d2653f3c528e83dc6380b68846d536c9de0.jpeg) **What you were expecting to happen, and what actually happened:** I read various bug reports about server issues, however, this one seems different, so I decided to create a new one. I get the message shown in the screenshot above on various occasions. I had it, when I was trying to start a battle, I had it after a succesful battle, also when I was trying to enter guild task screen and maybe on other occasions. When the bug happens, the loading bar or the loading gems cycle for about a minute, after that, the message appears. So far, it was always sufficient to NOT follow the suggestion in the message. So I do NOT restart the game, I just click on “Retry” and the game proceeds immediatelly with whatever I was trying to do (start battle, show victory screen, enter guild tasks screen…). From what I can see up to now, the bug doesn´t do any harm, I do not lose resources, sigils, trophies, whatever. It´s just annoying, as it increases the loading time by the said minute… **How often does this happen? When did it begin happening?** Happened several times to me since some days. I can´t remember exactly since when, I am sure it was already present last weekend. So it is for sure not caused by the weekly reset. **Steps to make it happen again** From what I saw up to now, this bug appears totally random. Up to now, I have no idea, what causes it and so also no idea how to make it happen.