# \[POSTPONED\] Scheduled Maintenance with Downtime **URL:** \ **Category:** Official News\ **Created:** [March 11, 2020, 1:28am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873 "2020-03-11T01:28:53Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 11, 2020, 1:28am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/1 "2020-03-11T01:28:53Z")
**MAINTENANCE POSTPONED** - New maintenance time: **8pm PT Wednesday 18th March**. We’ll make a new official news post next week with this information as well to make it more visible. * * * **CANCELLED:** _At roughly 8pm PT Wednesday 11th March the game will be unavailable for up to 30 minutes while maintenance is performed on the game servers and databases._ _The downtime will be on all platforms (PC, mobile, Xbox, PlayStation and Switch)._ _For people in other time zones that’s at:_ _3am GMT Thursday 12th March_ _2pm AEDT Thursday 12th of March_ _Thanks for your patience while this necessary work happens!_ ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [March 11, 2020, 1:37am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/2 "2020-03-11T01:37:03Z")
Im assuming there’s going to be an in-game warning (probably the yellow degraded server symbol?) that maintenance is about to kick in? ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [March 11, 2020, 1:37am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/3 "2020-03-11T01:37:09Z")
This should happen every week, if it leads to less bugs/issues. ---
**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\ **Post date:** [March 11, 2020, 1:38am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/4 "2020-03-11T01:38:47Z")
There will be hell to pay if this happens without warning. Especially during GW week. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 11, 2020, 1:41am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/5 "2020-03-11T01:41:46Z")
@TheIdleOne yes we will be trying to get a warning message in the game too, but I wanted to post here as well just to spread the word as much as possible 🙂 @Fleg this is part of the warnings we’re going to be giving so not sure why your comment came up? =/ ---
**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\ **Post date:** [March 11, 2020, 1:46am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/6 "2020-03-11T01:46:04Z")
Only a tiny fraction of people read these forums. I can’t stress enough how important it is to have multiple ingame warnings. Something like 30 min, 20 min, 10 min, 5 min warnings all separate popups ingame. Otherwise prepare yourself for the onslaught of tickets for losing delve sigils or gw matches. ---
**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\ **Post date:** [March 11, 2020, 1:53am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/7 "2020-03-11T01:53:11Z")
Also, can someone check my math please? This time would be 3 hours before reset? ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [March 11, 2020, 1:54am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/8 "2020-03-11T01:54:08Z")
4 hours, daylight savings time just kicked in for us. it still got me the last few days for Gems of War. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 11, 2020, 1:59am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/9 "2020-03-11T01:59:10Z")
To quote Salty, hi hey hello: > [@Kafka](#): > > we will be trying to get a warning message in the game too, but I wanted to post here as well just to spread the word as much as possible 🙂 It’s not in game yet because it’s much faster for me to make a forum post than it is to change and upload game files, but there’ll be a message in game. ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [March 11, 2020, 2:02am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/10 "2020-03-11T02:02:29Z")
> [@awryan](#): > > This should happen every week, if it leads to less bugs/issues. I second this with all my heart. The F2P I currently play (and pay) the most tends to have ~8 hours of downtime once per week. We deal. It’s announced in advance, and there tend to be minor-but-appreciated in-game compensations for it. ---
**Author:** ![CanyonSurfer](https://avatars.discourse-cdn.com/v4/letter/c/8baadc/32.png) [@CanyonSurfer](https://community.gemsofwar.com/u/CanyonSurfer)\ **Post date:** [March 11, 2020, 2:09am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/11 "2020-03-11T02:09:52Z")
Small thing, I guess, but the we’re on Daylight time in the US as of this past weekend. ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [March 11, 2020, 2:11am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/12 "2020-03-11T02:11:18Z")
0 issues with this as it stands. What happens for those in GW fights when it goes down?? Will their fight be reset so as to not count? Will the server be out of sync with the game when it comes back up? ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 11, 2020, 2:15am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/13 "2020-03-11T02:15:55Z")
Changed it to PT… Hopefully that makes things clearer. It will be 4 hours before daily reset on Wednesday the 11th for our North and South American friends. And 4 hours before reset on Thursday for everyone else 😃 @Smash that’s why we’re putting warnings in game. ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [March 11, 2020, 2:17am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/14 "2020-03-11T02:17:43Z")
Yeah but you have to go on the basis of the weakest link, and if we are being honest, some people are idiots that wont read it, and will blow up the forums and support about it lol. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 11, 2020, 2:18am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/15 "2020-03-11T02:18:28Z")
We’re doing our best to notify everyone but if they don’t read the million warnings, I literally can’t help them =/ ---
**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\ **Post date:** [March 11, 2020, 2:18am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/16 "2020-03-11T02:18:51Z")
Fair. Ive let BDC know about it, and will spam it for the next 25 hours lol. ---
**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\ **Post date:** [March 11, 2020, 4:22am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/17 "2020-03-11T04:22:43Z")
If the ingame warning is only going to be the yellow ! that is currently showing I can guarantee you tonnes of people will be caught off guard because few people click on it. It needs to be one of those flash offer popups for people to notice. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 11, 2020, 4:23am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/18 "2020-03-11T04:23:45Z")
It’s on the game’s loading screen as well ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [March 11, 2020, 5:02am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/19 "2020-03-11T05:02:53Z")
We are doing everything we can to get word out, and I’ve already pushed social posts, and will schedule more. Thus far it will be shown on the icon in game, and the loading screen. On top of that there will be posts made across our social accounts, and these forums. If we can add it to other places in game we will, but it may not be possible without making larger changes. ---
**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\ **Post date:** [March 11, 2020, 5:06am UTC](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873/20 "2020-03-11T05:06:04Z")
If it’s just not possible to have a “flash offer” style popup warning of server shutdown in x minutes then I’ll stop harping on about it. If it is possible then you would be crazy to not do it. [Next page](https://community.gemsofwar.com/t/postponed-scheduled-maintenance-with-downtime/61873.md?page=2)