# Points from last week's guild wars are not carrying over **URL:** \ **Category:** Support\ **Created:** [May 1, 2017, 9:03am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384 "2017-05-01T09:03:07Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 3:50am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/121 "2017-05-04T03:50:03Z")
Thxs @Nimhain. It’s just very confusing to keep hearing it’s fixed. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 4, 2017, 3:56am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/122 "2017-05-04T03:56:27Z")
It seems that when we fixed the issue for the guilds, a couple of guilds (including Hoguns) got missed from the list. The tech team is currently working to fix it now. ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 3:57am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/123 "2017-05-04T03:57:37Z")
Thanks, @Nimhain; I appreciate that. It’s just been a frustrating week (and I’m sure that goes double for all you…I’ve been on that side before so you have my sympathy). ---
**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Post date:** [May 4, 2017, 4:00am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/124 "2017-05-04T04:00:11Z")
@Nimhain Thanks for the clarification of what was fixed and the individual screen isn’t an issue. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 4, 2017, 4:05am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/125 "2017-05-04T04:05:42Z")
> [@ogunther](#): > > It’s just been a frustrating week (and I’m sure that goes double for all you…I’ve been on that side before so you have my sympathy). I believe Hoguns should be fixed now, you may find that player rankings for this week have changed. ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [May 4, 2017, 4:08am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/126 "2017-05-04T04:08:41Z")
@Nimhain I’m sorry I’m just a bit confused. So the guild registration member and their rank is fixed but the individual score from last week still not fixed (show 0 points), correct? ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 4:10am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/127 "2017-05-04T04:10:43Z")
@Nimhain - Our player rankings (Paragon, Champion, etc) did change (just now, as expected) however the page with “Your Results” from last week still shows 0 points for everyone. I even completely closed down GoW and brought it back up. This page should be showing the points from last week or am I confused? ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 4:11am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/128 "2017-05-04T04:11:55Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/c/1cf9c51750bfea841fdc1579775581dc72b48413.PNG) ---
**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\ **Post date:** [May 4, 2017, 4:42am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/129 "2017-05-04T04:42:39Z")
This should be updated now. ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 4:44am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/130 "2017-05-04T04:44:26Z")
Yes! I can confirm (for Hoguns) that this is working now. I’m seeing results from last week’s War on the “Your Results” page. Thanks, @Andrew & @Nimhain & everyone else. Much appreciate! 😃 ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 4, 2017, 4:48am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/131 "2017-05-04T04:48:35Z")
That was my bad, I thought the we had finished with the fix then found out that there is one more step that should have updated the Your Results screen. 😅 > [@ZooKeeper](#): > > So the guild registration member and their rank is fixed but the individual score from last week still not fixed (show 0 points), correct? The bug we fixed after reset was to do with the user ranks not having adjusted accordingly, as it had a direct affect on this week’s guild war. Guilds that were affected by this would also have had the MyPoints of 0 bug, as it was related. We have fixed the guild points for the guild as a whole, which will have affected rankings within the guild (and I believe) display in the Your Results tab. On the registration screen, the guild points for last week will be correct, but the My point (aka individual record for the player will still display 0). To fix the MyPoints display of each user would have meant we would manually edit every user in each affected guild. Which we felt would be unnecessary as it is only a display issue and did not affect the guild wars for the week. ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 4:50am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/132 "2017-05-04T04:50:47Z")
> [@Nimhain](#): > > To fix the MyPoints display of each user would have meant we would manually edit every user in each affected guild. Which we felt would be unnecessary as it is only a display issue and did not affect the guild wars for the week. +1 yeah that seems like a whole lot of work for very little benefit. 🙂 Thanks again, @Nimhain. I’m going to sleep so I won’t be nagging y’all about anything for at least 8 hours. 😉 ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [May 4, 2017, 4:51am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/133 "2017-05-04T04:51:53Z")
Thanks Nim that’s clear enough for me. 🙂 ---
**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Post date:** [May 4, 2017, 10:48am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/134 "2017-05-04T10:48:37Z")
@Nimhain we have same issue at Dark Riders : page with “Your Results” from last week still shows 0 points for everyone. the gw ranking is a bit different from last week but im still a soldier while i think i did get better result then half of the guild that time (so im guessing its somewhat wrong but cant tell) should i have our guild master to send a support ticket? ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [May 4, 2017, 11:00am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/135 "2017-05-04T11:00:17Z")
Anna, the explanation regarding “Your Results” or individual points from last week is just 3 posts above yours. Regarding guild wars ranking in your guild or missing members, I believe your guild master have to contact devs so they can fix it manually. > [@Guild Wars is a broken buggy mess](http://community.gemsofwar.com/t/guild-wars-is-a-broken-buggy-mess/23218/48): > > If anyone here is still being affected by the bug where you can’t see all your members your best bet is to contact support so they can manually fix your guild for you. We have been going through a lot today and also sorted out a fair few yesterday. @Merxian @turintuor ---
**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Post date:** [May 4, 2017, 11:15am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/136 "2017-05-04T11:15:50Z")
im not understanding the “cant see all your members” part but ill let my guild master know we can see all members its just the points arent show properly and i think our gw ranks are just organised by the default formula as the new member who happens to be one of highest member became paragon, while im still the soldier xD ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [May 4, 2017, 11:24am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/137 "2017-05-04T11:24:55Z")
> [@Annaerith](#): > > im not understanding the “cant see all your members” part It was when newly added members in some guilds did not registered for Guild Wars this week. But I believe devs has sorted it out. For your guild wars ranks, they need to fix it manually. ---
**Author:** ![Dinazar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dinazar/32/15348_2.png) [@Dinazar](https://community.gemsofwar.com/u/Dinazar)\ **Post date:** [May 4, 2017, 12:54pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/138 "2017-05-04T12:54:37Z")
The player rankings are now fixed in Blazing Dragons as well. Thanks! ---
**Author:** ![Hundezahn](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@Hundezahn](https://community.gemsofwar.com/u/Hundezahn)\ **Post date:** [May 11, 2017, 1:34pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/139 "2017-05-11T13:34:22Z")
The guild Sleeping Forest is affected in both weeks now. Hope third time’s the charm 🙂 ---
**Author:** ![Jackalopi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jackalopi/32/3543_2.png) [@Jackalopi](https://community.gemsofwar.com/u/Jackalopi)\ **Post date:** [May 15, 2017, 8:50am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/140 "2017-05-15T08:50:50Z")
The same issue has occurred in Isles of the Blessed again. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/7/273112bf6bfbddde8e5eaa43712c00b605cce84d.jpg) [Previous page](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384.md?page=6) [Next page](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384.md?page=8)