# Points from last week's guild wars are not carrying over **URL:** \ **Category:** Support\ **Created:** [May 1, 2017, 9:03am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384 "2017-05-01T09:03:07Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Post date:** [May 2, 2017, 1:12pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/101 "2017-05-02T13:12:05Z")
That is something new! 😁 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/93183c98c4883ed78bda210c9e037c6720736297.jpg) Could it be a consequence of the rankings that have been fixed around reset today? ---
**Author:** ![Venan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/venan/32/17175_2.png) [@Venan](https://community.gemsofwar.com/u/Venan)\ **Post date:** [May 2, 2017, 2:33pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/102 "2017-05-02T14:33:40Z")
> [@Sirrian](#): > > I’m not sure we can fix this reliably > [@Nimhain](#): > > We’ve fixed the guilds affected who we’ve heard from Thanks for “the fix”, but please don’t do it next time 😒 Scores are not restored, but now few of our guildmates just plain missing from GW list. And we have only one Champion. The list was okay yesterday ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/3/6378f4fc563f75d185bb287cd2ea4cd0d27cd564.jpg) and this is related: [http://community.gemsofwar.com/t/you-are-not-involved-in-the-current-gw](http://community.gemsofwar.com/t/you-are-not-involved-in-the-current-gw) ---
**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Post date:** [May 2, 2017, 3:26pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/103 "2017-05-02T15:26:01Z")
Sorry for you. It seems that there are many problems with your guild this week. I hope that the devs can fix them fast. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/93183c98c4883ed78bda210c9e037c6720736297.jpg) ---
**Author:** ![Jackalopi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jackalopi/32/3543_2.png) [@Jackalopi](https://community.gemsofwar.com/u/Jackalopi)\ **Post date:** [May 2, 2017, 5:29pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/104 "2017-05-02T17:29:06Z")
I’ve noticed that the rankings for guild wars are now correct as if we had gained the points that we did from last week. However we have a member who joined the guild on Monday who is not shown in the results tab (and therefore I am assuming cannot participate). ---
**Author:** ![Tard\_Carnival](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tard_carnival/32/609_2.png) [@Tard\_Carnival](https://community.gemsofwar.com/u/Tard_Carnival)\ **Post date:** [May 2, 2017, 6:13pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/105 "2017-05-02T18:13:35Z")
Our points are still jacked. ---
**Author:** ![Tranimo](https://avatars.discourse-cdn.com/v4/letter/t/bcef8e/32.png) [@Tranimo](https://community.gemsofwar.com/u/Tranimo)\ **Post date:** [May 2, 2017, 7:16pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/106 "2017-05-02T19:16:17Z")
Your points are jacked; I’m facing the same person (Soldier, Vanguard). I have a support ticket in, but no clue as to whether or not they’ll be able to fix this. Honestly don’t want to face the same team again. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/93183c98c4883ed78bda210c9e037c6720736297.jpg) – Tranimo ---
**Author:** ![SirCookie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sircookie/32/13060_2.png) [@SirCookie](https://community.gemsofwar.com/u/SirCookie)\ **Post date:** [May 2, 2017, 7:21pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/107 "2017-05-02T19:21:42Z")
> [@Kharybdys](#): > > Is there any guild which did participate in the Guild Wars NOT affected? Looks like we dodged this bullet in Twilight Avengers (rank 52): ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/c/7c2c704f395ba0a95f94c8cb040fe1ff6f4fe3cc.png) ---
**Author:** ![utsugi6string](https://avatars.discourse-cdn.com/v4/letter/u/8dc957/32.png) [@utsugi6string](https://community.gemsofwar.com/u/utsugi6string)\ **Post date:** [May 2, 2017, 7:39pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/108 "2017-05-02T19:39:05Z")
Isles of the Blessed had the problem as well. Thanks. ---
**Author:** ![Dinazar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dinazar/32/15348_2.png) [@Dinazar](https://community.gemsofwar.com/u/Dinazar)\ **Post date:** [May 2, 2017, 8:12pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/109 "2017-05-02T20:12:53Z")
Our individual point totals in Blazing Dragons are still not fixed. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/93af8db7d82a4a3c4fa61e33fc016b867d9db7e9.png) ---
**Author:** ![GabrielsPapa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gabrielspapa/32/25197_2.png) [@GabrielsPapa](https://community.gemsofwar.com/u/GabrielsPapa)\ **Post date:** [May 3, 2017, 2:48am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/110 "2017-05-03T02:48:59Z")
Geminy Crickets is missing Jim Hitler from the GW roster. If you can get him on, that would be great! ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 3, 2017, 2:52am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/111 "2017-05-03T02:52:27Z")
@Nimhain & @Saltypatra - Hoguns still not fixed ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/4/844c6aa5373c1c937a7d32be2bce1ff09e4fd10e.PNG) ---
**Author:** ![ONOPALAVER](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/onopalaver/32/46403_2.png) [@ONOPALAVER](https://community.gemsofwar.com/u/ONOPALAVER)\ **Post date:** [May 3, 2017, 3:03am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/112 "2017-05-03T03:03:36Z")
DarkWarriors also still not fixed ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/4/c466914b890a03b8d3eeb1009f20f3bddc774349.jpg) And we still missing 3 members for the GW. Is something over to fix all this issues? Thanks ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 3, 2017, 3:12am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/113 "2017-05-03T03:12:49Z")
@Saltypatra posted this in the other post about the missing members: > [@Guild Wars is a broken buggy mess](http://community.gemsofwar.com/t/guild-wars-is-a-broken-buggy-mess/23218/48): > > If anyone here is still being affected by the bug where you can’t see all your members your best bet is to contact support so they can manually fix your guild for you. We have been going through a lot today and also sorted out a fair few yesterday. @Merxian @turintuor ---
**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\ **Post date:** [May 3, 2017, 7:41pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/114 "2017-05-03T19:41:48Z")
Dark Riders ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/2/420ac69b4f6bde258c5b6d13357c67316c098316.jpg) ---
**Author:** ![NowayJoe2Go](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nowayjoe2go/32/14045_2.png) [@NowayJoe2Go](https://community.gemsofwar.com/u/NowayJoe2Go)\ **Post date:** [May 3, 2017, 8:08pm UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/115 "2017-05-03T20:08:56Z")
Hi @Nimhain, I have not seen a response for DruidsGlade ticket for this same issue? Are we in Q for this fox as well? NowayJoe2Go ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 3:02am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/116 "2017-05-04T03:02:18Z")
@Nimhain or @Saltypatra - Are these issues still being resolved via this post or do I need to open an actual support ticket for Hoguns? I’m happy to do either but don’t want to add confusion to whichever process you all are using. Thanks! 🙂 ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 4, 2017, 3:06am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/117 "2017-05-04T03:06:22Z")
When we fixed the 0 points bugs we did so for the guild as a whole, but we are unable to fixed it for individual player records (at least for the Registration screen). From the screenshots that have been posted, it seems that it’s only the registration screen which is diusplaying 0 for the player’s individual record. With any Guilds who has missing members from guild wars, please get (preferably) your guild leader to contact support with a list of the missing members for us, so we can to try and fix it for your guild. **Edited:** We do want to assure players that this issue shouldn’t happen again, but we are running some more tests using live data (on a test server), to test this out. ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 3:38am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/118 "2017-05-04T03:38:50Z")
@Nimhain how are we supposed to know if the points were fixed for our guild? All our GW ranks are still the same players from last week even though they should have been switched around. If they have t been correctly assigned to their new GW ranks, does that mean it’s still not fixed for us (I am the guild leader, btw, well my wife but I’m the one who handles all the issues). ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [May 4, 2017, 3:42am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/119 "2017-05-04T03:42:03Z")
![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/7/b71f8bfee680e400055cceeb8f1fea80b83370c5.PNG) I’m assuming this means this issue hasn’t been fixed for us still. I know that you guys got swamped with bugs but the fact that Hoguns got hit with every GW bug last week and our issues are still unresolved is really, really frustrating. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 4, 2017, 3:49am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/120 "2017-05-04T03:49:26Z")
As I’m sure Vexx has told you over discord, we’re looking into this at the moment. [Previous page](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384.md?page=5) [Next page](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384.md?page=7)