# Points from last week's guild wars are not carrying over **URL:** \ **Category:** Support\ **Created:** [May 1, 2017, 9:03am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384 "2017-05-01T09:03:07Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\ **Post date:** [May 2, 2017, 6:26am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/61 "2017-05-02T06:26:18Z")
Its actually three of our new players, Badiator, Phoenixfyre and Sanjii. None are registered. ---
**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Post date:** [May 2, 2017, 6:31am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/62 "2017-05-02T06:31:34Z")
> [@Nimhain](#): > > Hi guys, > > We’ve fixed the guilds affected who we’ve heard from (both here and on forums). We use the score from our server back ups to do so, a could of things to note: > > 1. The ranks were based on 12am UTC time on Monday, which was 7 hours before weekly reset. > > 2. We’ve updated the User results for last week (based on the back up). So you should be able to see that now. > > 3. Minor Issue #1: Players who joined these guilds since 12am UTC time Monday will most likely not be in the users table for that guild. - We have found and added these players in so this should now be fixed. Please contact our support team if you joined you guild after reset and didn’t cannot play gw. > > 4. Issue #2. Sentinels that have already been levelled up would have counted towards the existing rank you were at for other players. eg. If you were a Solidier and upgraded the Attack Sentinel 3 times, your previous contribution will remain towards the Solider rank, even though you may be a Herald now. > But from now on, when you upgrade, it will contribute towards Herald. Also, individual direct bonuses from Sentinels wont be affected, only the small bonuses that applies to others. Is there an update to download? Will it come into effect at the reset? Nothing has changed for us so far. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 2, 2017, 6:35am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/63 "2017-05-02T06:35:02Z")
> [@Aelthwyn](#): > > Is there an update to download? Will it come into effect at the reset? Nothing has changed for us so far. All of these changes where done of the server I believe so there shouldn’t be any downloads. > [@Saluki](#): > > Its actually three of our new players, Badiator, Phoenixfyre and Sanjii. None are registered. If they restart the game they should be able to participate in guild wars for this week now. ---
**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\ **Post date:** [May 2, 2017, 6:35am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/64 "2017-05-02T06:35:33Z")
> [@Nimhain](#): > > All of these changes where done of the server I believe so there shouldn’t be any downloads. > > Its actually three of our new players, Badiator, Phoenixfyre and Sanjii. None are registered. > > If they restart the game they should be able to participate in guild wars for this week now. Checking now will update, thank you ---
**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\ **Post date:** [May 2, 2017, 6:37am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/65 "2017-05-02T06:37:25Z")
No luck so far. Restarted to no effect. All did multiple restarts, not in list for me, not involved for them. ---
**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Post date:** [May 2, 2017, 6:38am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/66 "2017-05-02T06:38:04Z")
I have closed and opened the game twice. Nothing has changed for Anonymous. The ranks are still like yesterday. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/5/055085ad4fe970a41b6c6f313b3866368acc440b.jpg) ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 2, 2017, 6:41am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/67 "2017-05-02T06:41:43Z")
> [@Saluki](#): > > No luck so far. Restarted to no effect. > > All did multiple restarts, not in list for me, not involved for them. We think we worked out what happened. Can you try again? ---
**Author:** ![Badiator](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/badiator/32/30511_2.png) [@Badiator](https://community.gemsofwar.com/u/Badiator)\ **Post date:** [May 2, 2017, 6:42am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/68 "2017-05-02T06:42:10Z")
trying again ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 2, 2017, 6:42am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/69 "2017-05-02T06:42:40Z")
> [@Aelthwyn](#): > > I have closed and opened the game twice. Nothing has changed for Anonymous. The ranks are still like yesterday. The tech lead is looking into that for you ---
**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\ **Post date:** [May 2, 2017, 6:42am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/70 "2017-05-02T06:42:41Z")
yes all in the list now, thank you Nim. ---
**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Post date:** [May 2, 2017, 6:43am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/71 "2017-05-02T06:43:11Z")
> [@Nimhain](#): > > > [@Aelthwyn](#): > > > > I have closed and opened the game twice. Nothing has changed for Anonymous. The ranks are still like yesterday. > > The tech lead is looking into that for you It is fixed! Thanks! ---
**Author:** ![Badiator](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/badiator/32/30511_2.png) [@Badiator](https://community.gemsofwar.com/u/Badiator)\ **Post date:** [May 2, 2017, 6:46am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/72 "2017-05-02T06:46:26Z")
thanks for helping, it works now 🙂 ---
**Author:** ![yonizaf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/yonizaf/32/1435_2.png) [@yonizaf](https://community.gemsofwar.com/u/yonizaf)\ **Post date:** [May 2, 2017, 6:47am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/73 "2017-05-02T06:47:40Z")
we’re missing the new recruits, though? might have been better leaving the ranks alone, than being stuck with 2 people who can’t play ---
**Author:** ![Gouki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gouki/32/22405_2.png) [@Gouki](https://community.gemsofwar.com/u/Gouki)\ **Post date:** [May 2, 2017, 6:49am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/74 "2017-05-02T06:49:43Z")
Sorry for piling on @Nimhain, but what about the issue with players already having a loss on their record for todays War which hasn’t even started? ---
**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\ **Post date:** [May 2, 2017, 6:50am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/75 "2017-05-02T06:50:01Z")
> [@Nimhain](#): > > > [@Aelthwyn](#): > > > > I have closed and opened the game twice. Nothing has changed for Anonymous. The ranks are still like yesterday. > > The tech lead is looking into that for you Sorry, but there is still a problem. The ranks are fixed but the 2 people we have recruited yesterday (Hilary and Jraijin) have disappeared. ---
**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\ **Post date:** [May 2, 2017, 6:57am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/76 "2017-05-02T06:57:35Z")
It seems the same is happening in Intrim II. Players Bagga Txips (wanar), tonythecomic and BestNL are all not registered. ---
**Author:** ![The\_Freak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/the_freak/32/32738_2.png) [@The\_Freak](https://community.gemsofwar.com/u/The_Freak)\ **Post date:** [May 2, 2017, 7:01am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/77 "2017-05-02T07:01:45Z")
Unrepentant is missing Pabloskee and bashmaki from our GW roster. Oddly enough the new add today was there. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 2, 2017, 7:02am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/78 "2017-05-02T07:02:32Z")
> [@Saluki](#): > > It seems the same is happening in Intrim II. Players Bagga Txips (wanar), tonythecomic and BestNL are all not registered. I just checked Intrim II, both BestNL + Tonythcomic are listed for guild wars. I’ve added Wanar though. ---
**Author:** ![Saluki](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saluki/32/10639_2.png) [@Saluki](https://community.gemsofwar.com/u/Saluki)\ **Post date:** [May 2, 2017, 7:02am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/79 "2017-05-02T07:02:54Z")
Ok thank you Nim, just in time 🙂 ---
**Author:** ![yonizaf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/yonizaf/32/1435_2.png) [@yonizaf](https://community.gemsofwar.com/u/yonizaf)\ **Post date:** [May 2, 2017, 7:04am UTC](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384/80 "2017-05-02T07:04:15Z")
what about us (anonymous)? hilary and jraijin are missing. [Previous page](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384.md?page=3) [Next page](https://community.gemsofwar.com/t/points-from-last-weeks-guild-wars-are-not-carrying-over/23384.md?page=5)