# Please help, pvp will not load since ive downloaded the new patch note

**URL:** <https://community.gemsofwar.com/t/please-help-pvp-will-not-load-since-ive-downloaded-the-new-patch-note/38779>\
**Category:** Support\
**Created:** [May 1, 2018, 11:36am UTC](https://community.gemsofwar.com/t/please-help-pvp-will-not-load-since-ive-downloaded-the-new-patch-note/38779 "2018-05-01T11:36:21Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![ElectraWolfy](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ElectraWolfy](https://community.gemsofwar.com/u/ElectraWolfy)\
**Post date:** [May 1, 2018, 11:36am UTC](https://community.gemsofwar.com/t/please-help-pvp-will-not-load-since-ive-downloaded-the-new-patch-note/38779/1 "2018-05-01T11:36:22Z")

</div>

I love this game but I’m have trouble with my PvP aftr the new download, please help me fix this bc I’m continuing to lose rank as this issue continues

---

<div class="post-metadata">

**Author:** ![Whiskeyjack](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whiskeyjack/32/65850_2.png) [@Whiskeyjack](https://community.gemsofwar.com/u/Whiskeyjack)\
**Post date:** [May 1, 2018, 11:54am UTC](https://community.gemsofwar.com/t/please-help-pvp-will-not-load-since-ive-downloaded-the-new-patch-note/38779/2 "2018-05-01T11:54:03Z")

</div>

Please read the official solution here:

> [@Loading Issues on iOS and Android](https://community.gemsofwar.com/t/loading-issues-on-ios-and-android/38739):
>
> Hello, Adventurers! THIS IS FIXED WITH A HOT-FIX UPDATE. TO RESOLVE BATTLE LOADING ISSUES PLEASE DOWNLOAD THE NEW UPDATE FROM THE APP STORE. [Go here](https://itunes.apple.com/app/gems-of-war-match-3-rpg/id897954560) to update on IOS [Go here](https://play.google.com/store/apps/details?id=air.com.and.games505.gemsofwar) to update on Android Our 3.4 update has released today with all the Pets, BUT there is a loading issue for some players on iOS and Android devices Read on below for more information and a temporary workaround! And if you’re looking for any information on other issues, we have a known issue thread here: [https://communit…](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console)