# Please Devs WAKE UP and do something! **URL:** \ **Category:** Feature Requests and Game feedback\ **Created:** [April 28, 2019, 6:51pm UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580 "2019-04-28T18:51:47Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![oOScorpionoO](https://avatars.discourse-cdn.com/v4/letter/o/9de0a6/32.png) [@oOScorpionoO](https://community.gemsofwar.com/u/oOScorpionoO)\ **Post date:** [May 5, 2019, 12:33am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/62 "2019-05-05T00:33:51Z")
If they change the point system they also need to change how the PVP works. It’s not really fare that people with 9000 teams for example are playing 13,000 OP teams and not getting more points. As when the 13,000 teams play the 9,000 teams they beat them twice as fast and rarely lose any troops. If they change it you should ONLY play people around the same team score as yourself. Get rid of this Tier 1,2,3 and make it all the same… Then again people will only moan as they only like playing the easy battles, so doubt that will work. ---
**Author:** ![Arelana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/arelana/32/16081_2.png) [@Arelana](https://community.gemsofwar.com/u/Arelana)\ **Post date:** [May 5, 2019, 8:48pm UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/63 "2019-05-05T20:48:59Z")
> [@awryan](#): > > Y’all were being too generous with free gems. Matter of opinion. I spent enough on this game to get to VIP 6 when you could get Gems from LTs. I was rewarding generosity with generosity. I was having a ton of fun and felt motivated to play and in addition to bringing other people to the game, I showed support with money. I’ve spent a grand total of $5 since that was removed, and that $5 was spent over 18 months ago. 505 closed the metaphorical wallet, so I did too, and I doubt I’m the only one. Unfortunately the spending from the gobs of new players who picked up the game in the meantime, and who are already used to predatory cash-shop BS in other games, is telling 505 that everything they’re doing is correct. > [@awryan](#): > > This is because all the paint jobs in the world won’t fix a cracked foundation in your home. No, but it’ll convince renters to move in and pay until they realize the extent of the problems, and then they’ll move on. If that ultimately turns out to be the bigger income stream…well, the writing’s on the wall. In paint. ---
**Author:** ![HideInShadows](https://avatars.discourse-cdn.com/v4/letter/h/8c91f0/32.png) [@HideInShadows](https://community.gemsofwar.com/u/HideInShadows)\ **Post date:** [May 5, 2019, 9:12pm UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/64 "2019-05-05T21:12:02Z")
Rojo being in a good guild is fake news ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [May 5, 2019, 10:44pm UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/65 "2019-05-05T22:44:35Z")
> [@Arelana](#): > > 505 closed the metaphorical wallet, so I did too, and I doubt I’m the only one. You are most definately not the only one. I started playing this game 4 and a half years ago. In the first year of playing the game I spent some money to get me to VIP level 3. After that I spent $5 (about 9 months ago IIRC). With the way things are developing in the game right now, I doubt many endgamers/veterans are still willing to spend money on the game. The problem here is that we (the engamers/veterans) are a very small (yet vocal) minority, so our lack of spending doesn’t really hurt the developers bottom line… ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [May 5, 2019, 10:48pm UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/66 "2019-05-05T22:48:25Z")
> [@Shimrra](#): > > > [@Fourdottwoone](#): > > > > I guess the main issue is really that they have grown so far out of touch with their community. > > I liked it better when they talked to us. Now we say “they” like they’re on some other plane of existence… welcome to come prove me wrong! > > I mean, we get immediate replies when things are “serious” - like the art fiasco the other week. Stuff that they HAVE TO answer. What does that make everything else, negligence? I do miss the “old days” when the game was much smaller and you could just tag @Sirrian and @Nimhain on the forums and get a quick and meaningful response on issues that were important to those players that were active on the forums… ☹ ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [May 5, 2019, 11:21pm UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/67 "2019-05-05T23:21:33Z")
Maybe we should ask a very important question first. Something like “what is the weight of sirrian in chinchilla?” Then they will answer the less important question about pvp points ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 6, 2019, 12:22am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/68 "2019-05-06T00:22:06Z")
> [@Rickygervais](#): > > Maybe we should ask a very important question first. Something like “what is the weight of sirrian in chinchilla?” Then they will answer the less important question about pvp points Ask your questions on Facebook or Twitter. It seems that the forums are just for the players now. Literally the opposite of the new years resolution to communicate more has happened. 🤷 ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [May 6, 2019, 12:24am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/69 "2019-05-06T00:24:45Z")
> [@awryan](#): > > Ask your questions on Facebook or Twitter. > It seems that the forums are just for the players now. Im pretty sure they won’t answer anyway because they don’t know what is the problem. I bet they don’t even have a end gamer account For the testing… ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 6, 2019, 1:17am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/70 "2019-05-06T01:17:36Z")
> [@Rickygervais](#): > > I bet they don’t even have a end gamer account For the testing… Any dev can make whatever account they want to. Most choose not to. ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [May 6, 2019, 1:28am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/71 "2019-05-06T01:28:27Z")
Omg we almost got a salty answer. Too bad she changed her mind… ---
**Author:** ![HideInShadows](https://avatars.discourse-cdn.com/v4/letter/h/8c91f0/32.png) [@HideInShadows](https://community.gemsofwar.com/u/HideInShadows)\ **Post date:** [May 6, 2019, 3:35am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/72 "2019-05-06T03:35:48Z")
Maybe she lost connection? She may have been practicing for guild wars ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [May 6, 2019, 4:23am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/73 "2019-05-06T04:23:38Z")
Some of you weren’t around when this happened, but I’m sure others will still remember this. Sirrian wrote a post 2 years ago that still remains true. > [@Devs, enough is enough, Communicate!](https://community.gemsofwar.com/t/devs-enough-is-enough-communicate/26797/13): > > No TLDR here… hard to summarize… > > I kind of wanted to blurt out a cranky response to this post, but I DO understand it comes from a vaguely good place that cares about the game, so it deserves a proper answer. I DO want to give you all an _honest_ answer from a dev’s point of view too. And it really comes down to two things: > > **1. Exactly what @Saltypatra said… TIME!** - much as I (and Nimhain) would love to continue work in the community, Gems of War has been growing so much in 2017, the team here has been growing too, and it’s my job to try and keep that all in line from a dev & direction & team pov. And Nimhain’s job to keep it all in line from a design & live-operations pov. At this stage of growth, it’s a massive undertaking… and leaves us no time to drop by here… but that’s where @Saltypatra comes in - she’s here to make sure we communicate with you guys. She reports to us constantly, and we make sure she’s passing information back down the pipeline to you! > > Do we wish we could return to the old days where we personally would always have a little time to chat? Sure! But things need to get done, and it takes so. much. darned. time! > > **2. There is a darker side to this answer.** Both Nimhain and myself stepped back from the forums when we realised that it was impacting our work, not only due to time, but due to the amount of _abuse & harrassment_ we would encounter on a daily basis. In all honesty, you get accustomed to a certain amount mud being thrown your way in a public-facing role… as far as I’m concerned, @Saltypatra is a saint for taking some of this stuff in her stride and keeping on moving… I’m not kidding when I say that a week wouldn’t very often go by when someone doesn’t threaten me, and it’s not good, but you put up with it. > > HOWEVER, during the Guild Wars preview, I received over 15 Death Threats in 3 weeks, I had my personal information published online, I had some pretty bad experiences on linked-in and social media, and discourse, and even my email… and some of the descriptions of what would be done to me and exactly WHEN they would be done, and where, were disturbing. I’m not easily disturbed, but a part of my mind started wondering “what if there _is_ a crazy person out there?” > > At this point, I realised that, yes, this level of abuse WAS affecting my work. I can’t have that happen really… I’ve got a lot of stuff to get done… so it was time to take a step back. > > Now I KNOW most of you here are good folk, who are probably a little horrified about what I just shared, but as always, I wanted to be totally honest with you. All I can say is that, I AM actually really sorry I can’t hang out more… the mostly fine folk are not the problem and I really enjoyed discussing things with you! But… EVEN IF I had time, the emotional toll of trying to discuss things as a game dev in a game forum, while being subject to all kinds of abuse, just affects the quailty of your work. That’s a sad reality of the internet… we make an awesome thing for sharing thoughts and ideas, and a small number of crazy people can wreck it for us. > > The solution? Well, I’m not going anywhere… neither is the rest of the team. We’re all still fixing bugs, adding features, improving stuff, occasionally breaking a few things too (it’s the nature of the business after all - we’re all far from perfect). A few points detailed here have changed since. Yes, I am still active, but now we also have @Cyrup and @Kafka to round out our team! We interact with you here, in support, and on our various social platforms. And since I’m already here, I will address a few concerns. 1. Our DAU are not dropping. 2. Our community and player base are continuing to grow. 3. Gems of War has some of the highest retention rates seen in a F2P title, which has not changed. 4. We are in the process of investigating PVP. If we choose to re work PVP, it will require the evaluation of a lot of working parts, and we always want to implement the most holistic long term solution possible. As such, it is not something we are comfortable rushing. When we have more to announce, we will do so. 5. The main problem that players are experiencing is if you are a high-level player you will be earning less PVP Points/Gold/Rewards for your battles as the game currently considers that you are fighting battles which are easier for your skill level. While this isn’t necessarily always true, the team is aware of this problem and realises it’s frustrating to earn less when you have to fight more battles compared to another player. As mentioned earlier, this is something we are investigating. Unfortunately, it’s a large, complicated problem that affects the overall game design and balancing. 6. We are active across all parts of the design process. 7. We listen to feedback, but when it isn’t constructive or largely consists of yelling at the developers, we often choose to not respond. I know that this doesn’t highlight an immediate solution, but it is the information I have available for you at this point in time. Please be aware that this is on our radar, and is something we are actively looking into. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [May 6, 2019, 4:24am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/74 "2019-05-06T04:24:14Z")
Look it was a long post, leave me alone @Rickygervais and @HideInShadows . 😛 ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [May 6, 2019, 4:56am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/75 "2019-05-06T04:56:46Z")
> [@Saltypatra](#): > > 1. The main problem that players are experiencing is if you are a high-level player you will be earning less PVP Points/Gold/Rewards for your battles as the game currently considers that you are fighting battles which are easier for your skill level. While this isn’t necessarily always true, the team is aware of this problem and realises it’s frustrating to earn less when you have to fight more battles compared to another player. As mentioned earlier, this is something we are investigating. > [@Saltypatra](#): > > 1. […] If we choose to re work PVP, it will require the evaluation of a lot of working parts, and we always want to implement the most holistic long term solution possible. As such, it is not something we are comfortable rushing. I think part of the problem for a lot of people here (including me) is that something _did_ change with the last update, which was unmentioned, and did seem rushed/not thought-through, or not a holistic/long-term solution. I, and I think others, would like: 1. An acknowledgement of the change that did occur 2. Perhaps an explanation of the thoughts and reasoning behind it, given the usual inclination towards long-term, holistic solutions 3. An indication of whether or not an acknowledgement of this change to PvP scores in 4.3 affects whether or not it can be addressed sooner than a potential complete PvP rework. ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [May 6, 2019, 5:20am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/76 "2019-05-06T05:20:07Z")
Sorry, to add more to this: I think the talk about Sirrian( and Nimhain)'s previous activity on the forums was largely (perhaps not by a few) a reminiscence and afterthought around a potential misunderstanding of the problem by the Dev team, which I think you’ve addressed here (👍): > [@Saltypatra](#): > > the game currently considers that you are fighting battles which are easier for your skill level. While this isn’t necessarily always true, the team is aware of this problem and realises it’s frustrating to earn less when you have to fight more battles compared to another player. I don’t think Sirrian/Nimhain’s relative inactivity on the forums was the main thread of discussion, though, and warranted being the main item of a response, or warranted the relegation of concerns around PvP being a secondary part: > [@Saltypatra](#): > > And since I’m already here, I will address a few concerns. * * * On to the actual concerns, I don’t think the first two points here were particularly mentioned above: > [@Saltypatra](#): > > 1. Our DAU are not dropping. > 2. Our community and player base are continuing to grow. The third point is the interesting one, and while it’s something I’ve heard before, exploring its nuances a little further might be productive, I think. > [@Saltypatra](#): > > 1. Gems of War has some of the highest retention rates seen in a F2P title, which has not changed. This is a comparative statement, meaning it only has worth in context. Do F2P titles generally have good retention rates, in general? I have no idea – I could imagine potentially not, given how people talk about them. If not, however, that could easily make the statement worth less. I also feel like it dances around the points made by above players – the amount of money spent by long-term players compared to newer players was brought up several times. I can understand this potentially being sensitive information, but I do think it was the more salient issue, and worthy of being addressed. If I’m critical, it’s because I want things to be better 😛. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [May 6, 2019, 5:36am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/77 "2019-05-06T05:36:20Z")
The point that I mentioned were touched on earlier in the thread, so I decided to reply to them all when I was able. The inactivity of dev presence was mentioned several times, which is why I addressed it directly Unfortunately, it is not something that is going to change, and hasn’t changed in the last year and a half. This is largely due to the growing nature of our game and playerbase. Retention across f2p games is an important metric, as it can directly impact the health of a game’s economy. I’m not willing to elaborate on this point further, as it would involve drawing from our private metrics that are not made available to the public. Unfortunately, we aren’t in a position to release this information, nor further data regarding the growth of our Daily Active Users. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 6, 2019, 5:51am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/78 "2019-05-06T05:51:34Z")
> [@Jonathan](#): > > This is a comparative statement, meaning it only has worth in context. Do F2P titles generally have good retention rates, in general? I have no idea – I could imagine potentially not, given how people talk about them. If not, however, that could easily make the statement worth less. Can’t dispute an argument based on data that isn’t public. My data says otherwise about retention… But I guess time will tell. ---
**Author:** ![KYLENATOR001](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kylenator001/32/33983_2.png) [@KYLENATOR001](https://community.gemsofwar.com/u/KYLENATOR001)\ **Post date:** [May 6, 2019, 5:58am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/79 "2019-05-06T05:58:38Z")
This whole point here is rather annoying to me, as I and many others know this information is kept private, and why. Even so, it is a frustrating answer to get. I’m sure the game is growing and retention is high based on similar games as metrics, but clearly something is going on as it appears both claims in the playerbase is dying, but the game is growing both are true. I’ve seen my fair share of retirees and the “endgamers” to replace them, are high level, most of their collection filled, but my cat could do GW on a level 100 account better than them. Even in the upper scale of players, it seems to be the case older, active players who were communicative and self aware are being essentially now filled out by people who are super high level but know little to nothing almost to spite us. Sunk cost fallacy essentially snares many mid and endgamers, especially us active forum members. We’ve had people come back here and there or keep chugging along simply for how long they have been playing. Without seeing these metrics, much of this is speculation, but as qualtity recruits dry up, forum miscommunication seems to be on the rise, and the game’s lifelong flaws are ever present, it feels like we get ignored or that there is a serious conversation needing to happen. You wanna talk metrics, what the heck is gem value, mythic troop value, or traitstones value? Flash sales are nice here and there, but it does not excuse the base shop’s atrocities and the fact a mythic’s traits and levels are worth $35 at a discount. ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [May 6, 2019, 6:08am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/80 "2019-05-06T06:08:26Z")
> [@Jonathan](#): > > I think part of the problem for a lot of people here (including me) is that something _did_ change with the last update, which was unmentioned, and did seem rushed/not thought-through, or not a holistic/long-term solution. My problem is just the less gold and PvP points. I used to nerfs and changes going unmentioned or only getting half the information and having to find out the bad stuff another way. LT tasks got a slight nerf but they failed to mention gems were removed Good news rare glory packs are only 200 glory now but the devs never mentioned that there is less troops in their now Tributes were nerfed/fixed but only announced after people found out It’s clearly obvious to anyone that plays PvP and has even half a brain that last update changed something. Before the update my maximum points were 52 but now I can get up to 70. 52 points was my average but now my average is 30ish while low level and people in guild not completing tasks are 70. Of course it wasn’t mentioned because endgamers got screwed again. Maybe we might get an announcement about it soon but I would only expect half the infomation with all the bad left out. ---
**Author:** ![Doll](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/doll/32/69173_2.png) [@Doll](https://community.gemsofwar.com/u/Doll)\ **Post date:** [May 6, 2019, 6:38am UTC](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580/81 "2019-05-06T06:38:57Z")
Just give me my PvP points and Gold back 😭 [Previous page](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580.md?page=3) [Next page](https://community.gemsofwar.com/t/please-devs-wake-up-and-do-something/54580.md?page=5)