# Playstore says GoW no longer compatible with my device?

**URL:** <https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625>\
**Category:** Support\
**Created:** [July 15, 2016, 2:22pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625 "2016-07-15T14:22:31Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 2:22pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/1 "2016-07-15T14:22:31Z")

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I tried to update to v 2.0.106 this morning, but in playstore i no longer find it in my installed games or needed to update.  
Ive been playing on thos table for 6 months. Game is installed and playable but now i cant update @Sirrian @Nimhain

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/d/d3dadf30b1b57905ebcfb54e0ba346c09cb2a0b3.png) i ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/f/f74cb60ffcab1f963b59b8c48354319ada70386f.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/0/03202a9d40885db82e097fbd4d9307c5f92bcd42.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/7/7ec7e8d5b2212d4497f3b89be82b52d728809624.png)

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [July 15, 2016, 2:46pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/2 "2016-07-15T14:46:43Z")

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Hi @DEMONorANGEL,

What type of device do you have (make & model if you know it)?

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 3:01pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/3 "2016-07-15T15:01:04Z")

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Samsung galaxy tab 3 SM-T217S

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/4/4f81de0545b5001d187bcf03bfe9586233a614eb.png)  
@Sirrian Sirrian

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 3:04pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/4 "2016-07-15T15:04:36Z")

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More

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/3/37cb4ca0dfba479dbcb94fbba84d112e69450b90.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/4/4a55f33f00e2d3dc37964bc55208934d6e620cc0.png)

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [July 15, 2016, 3:25pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/5 "2016-07-15T15:25:16Z")

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I’ve got the publisher looking into the issue (they’re just getting into the office in an hour or so). Failing that, I’ve let our tech lead know, and he’ll be online maybe 10-12 hours from now and can take a look for you. Sorry about that.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 3:27pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/6 "2016-07-15T15:27:20Z")

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@Sirrian no need 2 b sorry lol. I think u guys and gals are awsome 🙂

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**Author:** ![PowerPlay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/powerplay/32/3886_2.png) [@PowerPlay](https://community.gemsofwar.com/u/PowerPlay)\
**Post date:** [July 15, 2016, 4:11pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/7 "2016-07-15T16:11:41Z")

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Categorized

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [July 15, 2016, 4:32pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/8 "2016-07-15T16:32:23Z")

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We’ve checked and the device seems to be supported:

![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/6/682ce59cdae0c7d090ccb87640f433021ae52c1f.jpg)

The only suggestion I have off the top of may head would be to try a fresh install, but I’m not an android expert, so can’t be of much help right now. We’ll chase it down for you though.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 4:35pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/9 "2016-07-15T16:35:14Z")

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Thanks @PowerPlay i always firget to do that ☹

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 4:41pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/10 "2016-07-15T16:41:01Z")

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@Sirrian affraid if i Uninstall it wont let me reinstall. Game is still playable justcant update .  
So should i wait to hear more or ?

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [July 15, 2016, 5:13pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/11 "2016-07-15T17:13:15Z")

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Quick clarification… It sounds like you were able to get the initial update 2.0.1, but the can’t get the 2.0.106 mini update - is that correct?

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<div class="post-metadata">

**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 5:30pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/12 "2016-07-15T17:30:15Z")

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@Sirrian yes that is correct.  
I was able to go to playstore and get the update 2.0.1 it was fine looked normal. When i went this morn to get the mini update i couldn’t find the game in playstore. Then found where it said uncompible

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<div class="post-metadata">

**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 5:44pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/13 "2016-07-15T17:44:41Z")

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First set of pics is from android playstore. I also checked Onlineplaystore says installed but no longer shows any compatible devices

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/5/5b6e4bf1fe2c507421495c3723e996fd42333aa3.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/f/fe353982b773ea55e2bdf7c2e8bb7afa2576a515.png)\<img src="/uploads

/gemsofwar/original/2X/0/0b167d3901c1d92162c346e2d7d09b54386076cd.png" width=“690” height=“404”\>

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/a/a1faa65e3647283eceec4a4bf4e0ac3e7b56c46f.png)

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<div class="post-metadata">

**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 5:46pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/14 "2016-07-15T17:46:55Z")

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![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/e/e76ffa315191617bb3c444c10ee88ef8694e8d77.png)

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<div class="post-metadata">

**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [July 15, 2016, 6:08pm UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/15 "2016-07-15T18:08:17Z")

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Updated playstore still broken ☹

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/b/b4a224df85b82de10b36a16c5029a201f87c793d.png)  
 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/6/6d526c887583b07a494641f2474174d39f6bb8a1.png)

@Sirrian mabye just send me a link to download the 2.0.106 apk file . I will just skip playstore and install myself.

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<div class="post-metadata">

**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [July 16, 2016, 1:51am UTC](https://community.gemsofwar.com/t/playstore-says-gow-no-longer-compatible-with-my-device/9625/16 "2016-07-16T01:51:35Z")

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Hi @DEMONorANGEL, contact our support guys at [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) and they’ll be able to set you up with a link while we sort this out
