# Placeholder text for all titles, no cards in collection (resolved)

**URL:** https://community.gemsofwar.com/t/placeholder-text-for-all-titles-no-cards-in-collection-resolved/47077
**Category:** Bug Reports
**Created:** [October 10, 2018, 12:56am UTC](https://community.gemsofwar.com/t/placeholder-text-for-all-titles-no-cards-in-collection-resolved/47077 "2018-10-10T00:56:01Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Reccoom\_Kaboom](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@Reccoom\_Kaboom](https://community.gemsofwar.com/u/Reccoom_Kaboom)
#### Post date: [October 10, 2018, 12:56am UTC](https://community.gemsofwar.com/t/placeholder-text-for-all-titles-no-cards-in-collection-resolved/47077/1 "2018-10-10T00:56:01Z")

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Please check the [known issues list](https://community.gemsofwar.com/t/update-4-0-known-issues/45141) before posting a bug.

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.

**Platform, device version and operating system:**

**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**  
_This is simply what you were trying to do and what happened instead. Example:_  
_‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_

**How often does this happen? When did it begin happening?**  
_Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_

**Steps to make it happen again**  
_Sometimes there are certain steps that can lead to a problem that may not be obvious!_  
_Example: I lose once in the Arena._  
_I then exit to the world map._  
_I then tap on Broken Spire on the map and then tap Arena._  
_Broken Spire’s quest loads instead of the Arena_

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### Author: ![Reccoom\_Kaboom](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@Reccoom\_Kaboom](https://community.gemsofwar.com/u/Reccoom_Kaboom)
#### Post date: [October 10, 2018, 1:01am UTC](https://community.gemsofwar.com/t/placeholder-text-for-all-titles-no-cards-in-collection-resolved/47077/2 "2018-10-10T01:01:12Z")

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![20181009_194539_HDR](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/7/97a994e99027d28840a06b18d73b71f05335a256.jpeg) ![20181009_194601](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/8/a8d755ed00f3ab335403b8b37e91a44476836a08.jpeg) Our accounts on one of the Xbox 1s looks like this, but looks normal on the other one. The one with the issue is an S, if that makes a difference.

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### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [October 10, 2018, 6:19am UTC](https://community.gemsofwar.com/t/placeholder-text-for-all-titles-no-cards-in-collection-resolved/47077/3 "2018-10-10T06:19:31Z")

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Hey sorry you’re having this issue!

Please try reinstalling the game to see if that solves the problem.

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### Author: ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [October 12, 2018, 12:37am UTC](https://community.gemsofwar.com/t/placeholder-text-for-all-titles-no-cards-in-collection-resolved/47077/4 "2018-10-12T00:37:16Z")

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For more information:

[https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-](https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-)