# Pet Event Notification Failure

**URL:** <https://community.gemsofwar.com/t/pet-event-notification-failure/39323>\
**Category:** Bug Reports\
**Created:** [May 8, 2018, 10:41pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323 "2018-05-08T22:41:16Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![RickSee](https://avatars.discourse-cdn.com/v4/letter/r/b5a626/32.png) [@RickSee](https://community.gemsofwar.com/u/RickSee)\
**Post date:** [May 8, 2018, 10:41pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/1 "2018-05-08T22:41:16Z")

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Sometimes when a new pet event is triggered by a guildmate the event does not start/activate on my end and I receive no notification. I must restart the game in order to participate. I’ve made an announcement in guild chat requesting guild members to use guild chat to alert their teamates should they happen to trigger a pet event. This serious bug will cause _many_ to loose pets they could have rescued.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [May 8, 2018, 10:48pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/2 "2018-05-08T22:48:25Z")

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You’re absolutely right. And it’s a known issue.  
Besides restarting the game you can also make the event start for you personally by…

- winning a PvP match (casual or ranked)
- winning an arena match

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**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\
**Post date:** [May 8, 2018, 11:01pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/3 "2018-05-08T23:01:55Z")

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According to the devs, this is working as intended:

> [@Cannot join pet events without performing rituals](https://community.gemsofwar.com/t/cannot-join-pet-events-without-performing-rituals/38820/8):
>
> I mentioned on the feedback/suggestions thread (in the original post) that the intention is that the Pet Event notification only appears once you have completed a battle or opened the game to the World Map in case you were wondering slight_smile+1 Originally this design choice was made because we wanted to make the notifications to not be obtrusive (i.e. appearing during a battle…). However, if the above is not true, have you left Gems open, but minimised, or have you completely launched …

So, I suppose this should be a feature request.

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [May 8, 2018, 11:17pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/4 "2018-05-08T23:17:57Z")

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You can also do explore wich is the best solution imo cause you can’t trigger a pet gnome and you don’t need to decide if you keep it or sacrify him 🙂

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [May 9, 2018, 1:19am UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/5 "2018-05-09T01:19:26Z")

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@Ashasekayi Is correct. It has also already been added to the Feedback/suggestions to pass onto the dev team 🙂

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**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\
**Post date:** [May 10, 2018, 12:06am UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/6 "2018-05-10T00:06:00Z")

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Generally, I find that if I go into eg the Guild menu and then exit out again to get the “loading” wheel, it will refresh and give you the notification.

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**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\
**Post date:** [May 10, 2018, 3:54pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/7 "2018-05-10T15:54:40Z")

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Get an out-of-game chat app (LINE, discord, etc.) and make sure people post whenever they trigger one. These apps allow you to get notifications, so it makes a world of difference. Plus, a lot of people still can’t use the guild chat right now (like me),

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**Author:** ![RickSee](https://avatars.discourse-cdn.com/v4/letter/r/b5a626/32.png) [@RickSee](https://community.gemsofwar.com/u/RickSee)\
**Post date:** [May 10, 2018, 5:36pm UTC](https://community.gemsofwar.com/t/pet-event-notification-failure/39323/8 "2018-05-10T17:36:34Z")

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Okay. Thank you to all who responded! I will inform my guildmates that this “bug” is actually a “feature” designed to prevent one’s battle from being interrupted by Pet Rescue Event Notification. (:-\>
