# Pet Claimed but have NOT received it

**URL:** <https://community.gemsofwar.com/t/pet-claimed-but-have-not-received-it/39080>\
**Category:** Support\
**Created:** [May 4, 2018, 6:07am UTC](https://community.gemsofwar.com/t/pet-claimed-but-have-not-received-it/39080 "2018-05-04T06:07:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![KrazyEpona](https://avatars.discourse-cdn.com/v4/letter/k/b19c9b/32.png) [@KrazyEpona](https://community.gemsofwar.com/u/KrazyEpona)\
**Post date:** [May 4, 2018, 6:07am UTC](https://community.gemsofwar.com/t/pet-claimed-but-have-not-received-it/39080/1 "2018-05-04T06:07:56Z")

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As the title says I have claimed the pet (snow bunny) from the “welcome to 3.4” daily login. But i have never actually received him for use. Can i get help with this and get it fixed somehow? Thanks.