# Perte de compte

**URL:** <https://community.gemsofwar.com/t/perte-de-compte/51555>\
**Category:** Bug Reports\
**Created:** [January 29, 2019, 12:39pm UTC](https://community.gemsofwar.com/t/perte-de-compte/51555 "2019-01-29T12:39:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![x666xBeastRaw](https://avatars.discourse-cdn.com/v4/letter/x/c0e974/32.png) [@x666xBeastRaw](https://community.gemsofwar.com/u/x666xBeastRaw)\
**Post date:** [January 29, 2019, 12:39pm UTC](https://community.gemsofwar.com/t/perte-de-compte/51555/1 "2019-01-29T12:39:23Z")

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Plateforme Xbox One  
Depuis une semaine, quand je démarre le compte de ma fille, x666xMissNinie, cela démarre ma partie.  
Comment récupérer ses données pour qu’elle puisse rejouer ?

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [January 30, 2019, 3:32am UTC](https://community.gemsofwar.com/t/perte-de-compte/51555/2 "2019-01-30T03:32:01Z")

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> [@x666xBeastRaw](#):
>
> Depuis une semaine, quand je démarre le compte de ma fille, x666xMissNinie, cela démarre ma partie.  
> Comment récupérer ses données pour qu’elle puisse rejouer ?

Hey,

Sorry, I can’t speak French ☹

I replied to your support ticket about this.

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**Author:** ![x666xBeastRaw](https://avatars.discourse-cdn.com/v4/letter/x/c0e974/32.png) [@x666xBeastRaw](https://community.gemsofwar.com/u/x666xBeastRaw)\
**Post date:** [January 30, 2019, 2:42pm UTC](https://community.gemsofwar.com/t/perte-de-compte/51555/3 "2019-01-30T14:42:41Z")

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??? Where is the answer???

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [January 30, 2019, 11:51pm UTC](https://community.gemsofwar.com/t/perte-de-compte/51555/4 "2019-01-30T23:51:30Z")

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Hey, I’ve private messaged you the link to your support ticket where I answered.