Personalised Daily Offers are Broken -- and this must be acknowleged!

This bug does not appear in the Known Issues list, so I consider it to be an unknown and unreported bug – until it does.

Platform, device version and operating system:

Screenshot or image:

What you were expecting to happen, and what actually happened:
When the game decides to include a Personalised Daily Offer for Gems, I expect it to offer me something useful. In the screenshots, I’ve been offered a troop I do not need, while there are low-rarity troops that I do need.

How often does this happen? When did it begin happening?
The underlying issue has existed for well over a year – since the rather dubious “feature” was first introduced. This particular variant – where the kingdom in question actually could use a personalised offer, but a completely different (and useless) troop is offered – is new, as of whenever Goblin Bomber and similar troops were added. I’ve been sitting on these screenshots for a month or three because of the historical futility of reporting bugs that players consider critical, but support people and developers don’t understand.

Steps to make it happen again
Play the game. Obvious.

Steps Demanded of the Developers by the Players

  1. Immediately add to the Known Issues List.

  2. Figure out why the wrong troop was offered, and fix it (this could well be related to the indexing error that frequently afflicts the battle loading screen – which is also missing from the Known Issues List).

  3. Reassign (or deassign) the Personalised Daily Offers associated with each Kingdom Power task, so they are actually useful – or at least, not useless (ie: if no useful offer is available, revert to the random offer list). This is so f’ing easy!!!

  4. Rewrite your bug report handling processes so that they properly incorporate the priorities of experienced (or just knowledgable) players. Your arrogance regarding players’ knowledge of the game is unacceptable: we play the game; you do not – no matter how much you think you do, you have no clue about the reality of playing this game.

If you think I’m wrong about any of this, I’d love to hear your justification.

We care about this game, or we wouldn’t be so disappointed in Infinity Plus Two and 505 Games.


3 posts were merged into an existing topic: Ghulvania Power level