# PC Post Patch Posers

**URL:** <https://community.gemsofwar.com/t/pc-post-patch-posers/2047>\
**Category:** Support\
**Created:** [December 17, 2015, 6:22pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047 "2015-12-17T18:22:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\
**Post date:** [December 17, 2015, 6:22pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047/1 "2015-12-17T18:22:15Z")

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On the PC (Steam version of Gems of War), I am getting either a blank screen or an empty interface when I load the game. I was able to get it to work for a while by using the Steam “verify the game cache,” but it is back with a vengeance. Sometimes the screen blanks out with only the Gems of War graphic mouse pointer visible.

Please note that this is not happening on my android device.

I just thought I would mention this in case someone else has a similar issue. This may just be a hiccup while the new update settles? Any help would be appreciated, but I am a patient sort so no worries.

**Examples**

_Main Screen_

![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/4/437111e07369195b07a3b641d689004b95b49fd3.png)

PvP Screen

![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/a/abd953efc1581242e6daafc813be10b4ac9c2190.png)

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**Author:** ![KAYA43V3R](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kaya43v3r/32/312_2.png) [@KAYA43V3R](https://community.gemsofwar.com/u/KAYA43V3R)\
**Post date:** [December 17, 2015, 6:35pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047/2 "2015-12-17T18:35:56Z")

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it’s looks like some corrupted files… did you tried to uninstall the game, and reload it…

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**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\
**Post date:** [December 17, 2015, 6:46pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047/3 "2015-12-17T18:46:53Z")

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Thanks. It seems to be intermittent. It worked for a while then stopped. It just started working again. When it crops back up I will do an uninstall and see how if that helps.

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**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\
**Post date:** [December 18, 2015, 4:15pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047/4 "2015-12-18T16:15:06Z")

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Reinstalled and the cache verified, but the freezing, empty interface, black screen persists. Again, I am just letting you all know in case this is somewhat common on the PC. I am not having trouble with the android version. I am sure it will get sorted soon, but I thought I would post briefly that it is continuing.

Here is a technical diagram of what is happening on my computer:

![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/941ce6944a874fece8be862038f880c33b0fa6a2.png)

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<div class="post-metadata">

**Author:** ![KAYA43V3R](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kaya43v3r/32/312_2.png) [@KAYA43V3R](https://community.gemsofwar.com/u/KAYA43V3R)\
**Post date:** [December 18, 2015, 4:27pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047/5 "2015-12-18T16:27:58Z")

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so … try to update your adobe air version (lastest 20.0.0.204)… otherwise a ticket for support…

i can’t help you anymore

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<div class="post-metadata">

**Author:** ![Malkav](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/malkav/32/3562_2.png) [@Malkav](https://community.gemsofwar.com/u/Malkav)\
**Post date:** [December 18, 2015, 5:42pm UTC](https://community.gemsofwar.com/t/pc-post-patch-posers/2047/6 "2015-12-18T17:42:32Z")

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My Adobe is up to date, thanks–still happening, albeit intermittently.

And I am not trying to cadge help from you or anyone else. As I said I am just letting folks know in case this is common on the PC. I seriously doubt this is only on my end. I am sure it will get sorted soon.
