# Patch 2.1.5 Known Issues **URL:** \ **Category:** Official News\ **Created:** [October 25, 2016, 11:51pm UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359 "2016-10-25T23:51:29Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [October 26, 2016, 4:43am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/42 "2016-10-26T04:43:25Z")
> [@Nimhain](#): > > - Chat Button can appear twice when looking at another player’s team then backing out of the battle. _Status: Fixed_ This may or may not be the same bug, but I don’t need to scout my opponent’s team to get multiple appearances of the chat button. All I need to do is back out of the “To battle” screen in Explore mode. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [October 26, 2016, 4:58am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/43 "2016-10-26T04:58:15Z")
> [@Grundulum](#): > > This may or may not be the same bug, but I don’t need to scout my opponent’s team to get multiple appearances of the chat button. All I need to do is back out of the “To battle” screen in Explore mode. Can you post a screenshot? ---
**Author:** ![Musmire](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/musmire/32/12672_2.png) [@Musmire](https://community.gemsofwar.com/u/Musmire)\ **Post date:** [October 26, 2016, 5:28am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/44 "2016-10-26T05:28:04Z")
Isn’t Draakulis immune to death mark? Why it happened then? ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/1ca3908fce811cde68c3712fbd24492d60da2a40.jpg) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/968927543501a70376d9ba4be6d15265a81e9629.jpg) ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [October 26, 2016, 5:30am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/45 "2016-10-26T05:30:16Z")
> [@Musmire](#): > > Isn’t Draakulis immune to death mark? Why it happened then? He is stunned so his traits won’t be activating to protect him. ---
**Author:** ![Musmire](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/musmire/32/12672_2.png) [@Musmire](https://community.gemsofwar.com/u/Musmire)\ **Post date:** [October 26, 2016, 5:33am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/46 "2016-10-26T05:33:13Z")
Oh… really… silly me. Thanks 🙂 ---
**Author:** ![FossyBoy](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FossyBoy](https://community.gemsofwar.com/u/FossyBoy)\ **Post date:** [October 26, 2016, 5:51am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/47 "2016-10-26T05:51:09Z")
I don’t see this here so will post. Since new update, have not been able to get into game. I play on an iPad Mini, current version is installed (update). Error message states new version available. I tap to update am taken to AppStore where icon shows open. I tap on open and am taken to the game where I receive the same update available message. Have played this loop several times yesterday as well as today. I have restarted the iPad as well as clearing the cache. I have plenty of memory available as well as 36 gig hard drive available (64 gig iPad). Would like to get back in the game. Thanks, Invite code LunHi ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [October 26, 2016, 5:53am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/48 "2016-10-26T05:53:17Z")
Can you see the latest version number for Gems of War? If so what number is it? ---
**Author:** ![FossyBoy](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FossyBoy](https://community.gemsofwar.com/u/FossyBoy)\ **Post date:** [October 26, 2016, 5:56am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/49 "2016-10-26T05:56:17Z")
The screen will not show version. Let me see if I can see it in the iPad settings. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [October 26, 2016, 5:58am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/50 "2016-10-26T05:58:38Z")
You maybe able to see it on the App Store as well ---
**Author:** ![FossyBoy](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FossyBoy](https://community.gemsofwar.com/u/FossyBoy)\ **Post date:** [October 26, 2016, 6:04am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/51 "2016-10-26T06:04:35Z")
* * * ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/5/5d4cf8b5cf05e09a95245c122b47ad6763b807d2.PNG) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/5/57f6744a15eb3aab8e010955f36c6a4aa1e318bc.PNG) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/d/dcd7208f2ed6e1a13b66e333e97c6164097f802c.PNG) ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [October 26, 2016, 6:07am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/52 "2016-10-26T06:07:43Z")
So the version you have currently isn’t the latest version. It may be that the update hasn’t reached your region’s App Store yet (which is out of our hands). The latest version number is 2.1.506 ---
**Author:** ![FossyBoy](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FossyBoy](https://community.gemsofwar.com/u/FossyBoy)\ **Post date:** [October 26, 2016, 6:10am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/53 "2016-10-26T06:10:41Z")
I see that. Problem is is I can not get into the game. Will I not be able to play until I am able to update ? I received the same messages last night and was able to get into the game after several attempts. Played until about 4am as well as earlier today. Now I am not able to get in ; -( ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [October 26, 2016, 6:11am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/54 "2016-10-26T06:11:14Z")
> [@FossyBoy](#): > > Will I not be able to play until I am able to update ? Unfortunately yes ---
**Author:** ![FossyBoy](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FossyBoy](https://community.gemsofwar.com/u/FossyBoy)\ **Post date:** [October 26, 2016, 6:24am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/55 "2016-10-26T06:24:28Z")
OK, Thanks. Hopefully soon. Played another game for 4 years. Enjoy your game as it is less stressful, more relaxing. Interesting that the AppStore shows the current update version but doesn’t load it onto the iPad. I also have the game installed on my iPhone 6s and are synced. It gives the same install/open loop. Anyways, thanks for your help ; -) ---
**Author:** ![littlejumper01](https://avatars.discourse-cdn.com/v4/letter/l/df705f/32.png) [@littlejumper01](https://community.gemsofwar.com/u/littlejumper01)\ **Post date:** [October 26, 2016, 11:53am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/56 "2016-10-26T11:53:55Z")
After the update my game will not reload. I have closed it and tried to open in the dowload area and still no luch. Any suggestion? ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [October 26, 2016, 11:59am UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/57 "2016-10-26T11:59:00Z")
What platform are you trying to play it on? ---
**Author:** ![Autismfullhouse](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@Autismfullhouse](https://community.gemsofwar.com/u/Autismfullhouse)\ **Post date:** [October 26, 2016, 12:34pm UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/58 "2016-10-26T12:34:30Z")
I also had the endless loop on my IPad, sent me to app store which only opened game which sent me to app store… It updated on my phone and on my other identical Ipad, but for some reason the one I normally use would not. I ended up uninstalling the game and reinstalling. This worked but then I had to resync. If you do not have your account on any other device you will have to get help from customer service to retrieve your account after doing this. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [October 26, 2016, 2:27pm UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/59 "2016-10-26T14:27:07Z")
> [@Nimhain](#): > > Can you post a screenshot? Have two! ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/95af9cebbb66e44ae4ba14a359ad31b130c6f175.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/0/05ec3815fd6c1e7f8404cc355001cdbe57dc1a48.png) ---
**Author:** ![yonizaf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/yonizaf/32/1435_2.png) [@yonizaf](https://community.gemsofwar.com/u/yonizaf)\ **Post date:** [October 26, 2016, 5:39pm UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/60 "2016-10-26T17:39:03Z")
I noticed that whenever Tyri is on my team, the cap on maps is 20 instead of 10. Is that intended? ---
**Author:** ![FossyBoy](https://avatars.discourse-cdn.com/v4/letter/f/73ab20/32.png) [@FossyBoy](https://community.gemsofwar.com/u/FossyBoy)\ **Post date:** [October 26, 2016, 8:20pm UTC](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359/61 "2016-10-26T20:20:55Z")
Still looking to see if others are having this problem. Anyone else having difficulty with the new update in that upon log in, a message suggests that a new version is available asking to tap the update tab which takes one to the AppStore where the tab says “open” and not (get or update". Tapping “open” only takes one back to the game where the page loade momentarily then gives the same “update is available”. Have not been able to get into the game for almost two days ; -( What would happen if I uninstalled the game then reinstalled it from the AppStore ? I have cleared the cache and deleted unneeded apps from my iPad and still am not able to get in the game. [Previous page](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359.md?page=2) [Next page](https://community.gemsofwar.com/t/patch-2-1-5-known-issues/14359.md?page=4)