# Only problems on the xbox1 no fun **URL:** \ **Category:** Support\ **Created:** [March 13, 2016, 3:58pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588 "2016-03-13T15:58:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![DRAGONQUEEN](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dragonqueen/32/2483_2.png) [@DRAGONQUEEN](https://community.gemsofwar.com/u/DRAGONQUEEN)\ **Post date:** [March 13, 2016, 3:58pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/1 "2016-03-13T15:58:52Z")
As of a few days i cannot play the game , the game says retry in 5 minutes unable to access the server , problem is also that the daily reward has been reset and no income is given , so for the 4th day in succession i have to start over with the daily reward. DEVs can you fix this , its very annoying , no fun playing this way. This problem is on the XBOX1 ---
**Author:** ![Testr](https://avatars.discourse-cdn.com/v4/letter/t/b3f665/32.png) [@Testr](https://community.gemsofwar.com/u/Testr)\ **Post date:** [March 13, 2016, 5:33pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/2 "2016-03-13T17:33:33Z")
The constant connection issues recently have killed my desire to play the game. It was incredibly stupid to time a double gold event when the connection issues make the game barely playable. ---
**Author:** ![Digital\_Dave](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digital_dave/32/1540_2.png) [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)\ **Post date:** [March 14, 2016, 2:31pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/3 "2016-03-14T14:31:06Z")
Same here. Not sure if you noticed when you were able to get on, but I haven’t been on much the past week. Along with being under the weather, I’ve been seeing the error messages quite a bit as well. (frustrating) I’m hoping it just due to the upgrade work being performed and do hope they get it sorted soon. Still a bit under the weather, but plan to try getting on more this week. If anything at least an hour or so each evening. Dave ---
**Author:** ![DRAGONQUEEN](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dragonqueen/32/2483_2.png) [@DRAGONQUEEN](https://community.gemsofwar.com/u/DRAGONQUEEN)\ **Post date:** [March 14, 2016, 2:54pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/4 "2016-03-14T14:54:35Z")
Its ok Dave keeping a low profile for a little time until they sort this out on the xbox , it is very annoying and frustrating … so staring on the pc now ---
**Author:** ![DRAGONQUEEN](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dragonqueen/32/2483_2.png) [@DRAGONQUEEN](https://community.gemsofwar.com/u/DRAGONQUEEN)\ **Post date:** [March 14, 2016, 2:55pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/5 "2016-03-14T14:55:06Z")
lol i mean starting !!! ---
**Author:** ![Nex](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nex/32/3107_2.png) [@Nex](https://community.gemsofwar.com/u/Nex)\ **Post date:** [March 14, 2016, 6:28pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/6 "2016-03-14T18:28:06Z")
I apologize for the trouble you’re all having with connecting to Gems of War. We are aware of the issue, but because it stems from connectivity problems at the company that hosts the game’s backend data, there’s not much our developers can do to fix things. Unfortunately, Xbox One owners are hit especially hard, due to the ongoing Xbox Live outages, which may also account for the problems some of you are having. I realize an explanation is little comfort to those of you staring at error messages, but for now, we ask that you be patient. We’ll keep you updated as we learn more. ---
**Author:** ![Digital\_Dave](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digital_dave/32/1540_2.png) [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)\ **Post date:** [March 14, 2016, 7:36pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/7 "2016-03-14T19:36:27Z")
Appreciate the response & update, sir. Though it can be an annoyance at times, I still prefer to enjoy GoW on XB1. If for nothing else, I spend most of my days on the computer at work doing GIS and other stuff, or whenever not drafting up scope work for contractors. 🙂 So yep, no problem with being patient for me. Look forward to the upcoming update. And yep, it’s not just with GoW that we’ve seen issues. So I kind of figured XB1 itself was having it’s own issues. ---
**Author:** ![Digital\_Dave](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digital_dave/32/1540_2.png) [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)\ **Post date:** [March 14, 2016, 7:38pm UTC](https://community.gemsofwar.com/t/only-problems-on-the-xbox1-no-fun/4588/8 "2016-03-14T19:38:16Z")
No worries, we’ll still be here when you get back. 🙂