# On playstation the Game freezes during explore run after update

**URL:** <https://community.gemsofwar.com/t/on-playstation-the-game-freezes-during-explore-run-after-update/90263>\
**Category:** Support\
**Created:** [October 3, 2026, 10:59pm UTC](https://community.gemsofwar.com/t/on-playstation-the-game-freezes-during-explore-run-after-update/90263 "2026-10-03T22:59:43Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\
**Post date:** [October 3, 2026, 10:59pm UTC](https://community.gemsofwar.com/t/on-playstation-the-game-freezes-during-explore-run-after-update/90263/1 "2026-10-03T22:59:43Z")

</div>

NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War [please contact support here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356). To report a bug [go here](https://community.gemsofwar.com/c/gems-of-war-report-a-bug).

The Game freezes occasionally during explore after update.  
I have had this happen occasionally, No error or anything just the screen freezes and i cannot do anything but close the game down.

**Screenshots or video:** will add if this continues to happen.

---

<div class="post-metadata">

**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\
**Post date:** [October 3, 2026, 11:00pm UTC](https://community.gemsofwar.com/t/on-playstation-the-game-freezes-during-explore-run-after-update/90263/2 "2026-10-03T23:00:50Z")

</div>

Anyome else having this issue or is it just me?

---

<div class="post-metadata">

**Author:** ![yOkO](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/yoko/32/97442_2.png) [@yOkO](https://community.gemsofwar.com/u/yOkO)\
**Post date:** [October 3, 2026, 11:07pm UTC](https://community.gemsofwar.com/t/on-playstation-the-game-freezes-during-explore-run-after-update/90263/3 "2026-10-03T23:07:05Z")

</div>

No issues playing E16 and pvp all day, no freeze, no crashes no game errors .