# Not receiving correct rewards for PVP Tier **URL:** \ **Category:** Support\ **Created:** [May 27, 2016, 11:48am UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511 "2016-05-27T11:48:38Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\ **Post date:** [May 30, 2016, 4:52pm UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/21 "2016-05-30T16:52:45Z")
Confirmed tier one with no tiers rewards for the whole way up. ---
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 30, 2016, 5:23pm UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/22 "2016-05-30T17:23:05Z")
True fact. ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [May 30, 2016, 10:04pm UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/23 "2016-05-30T22:04:33Z")
> [@Larohar](#): > > Maybe this is helpful for the devs: I played through the transition on my phone, and got stuck on a black screen at the end of the battle (after the event screens). I think that is a known bug? read that it can happen somewhere here the other day. I was awake during the transition of event and decided to enter into the game, had to wait a few minutes for PVP to start, but i was using my PC and got no black screen. ---
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 31, 2016, 6:23am UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/24 "2016-05-31T06:23:08Z")
@Nimhain Any update? I reached tier 8 today and still no glory or keys rewarded. I know you will probably send an in-game email at the end of the event with the missing resources but I needed them ASAP to help me progress faster. Maybe pro players like Tacet or others don’t even miss them, we low level players need those the most. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 31, 2016, 6:33am UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/25 "2016-05-31T06:33:33Z")
Hi CatalinM, I’ve made some changes to your account that should give you the rewards from all the previous tiers. Can you let me know if it worked next time you collect a Tier reward? ---
**Author:** ![CatalinM](https://avatars.discourse-cdn.com/v4/letter/c/cab0a1/32.png) [@CatalinM](https://community.gemsofwar.com/u/CatalinM)\ **Post date:** [May 31, 2016, 7:40am UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/26 "2016-05-31T07:40:31Z")
Thank you for the support, now it’s working properly. 😉 \<3 ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 31, 2016, 8:16am UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/27 "2016-05-31T08:16:41Z")
Glad to hear it! Anyone who has not been receiving Tier Rewards should contact our support team. ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [June 1, 2016, 3:27am UTC](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511/28 "2016-06-01T03:27:47Z")
Just bumping the topic to anyone that may have missed their tier rewards: Contacted the support and got my rewards a fewer minutes after. The game team is awesome! 😃 [Previous page](https://community.gemsofwar.com/t/not-receiving-correct-rewards-for-pvp-tier/7511.md?page=1)