# Not in a guild bug **URL:** \ **Category:** Support\ **Created:** [June 18, 2017, 11:45pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792 "2017-06-18T23:45:52Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [June 18, 2017, 11:45pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/1 "2017-06-18T23:45:52Z")
Just got this msg “you are not in a guild” @GoldPhoenix0 @Alpheon @Sirrian @Nimhain please help!!! ---
**Author:** ![Demonitus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonitus/32/7655_2.png) [@Demonitus](https://community.gemsofwar.com/u/Demonitus)\ **Post date:** [June 18, 2017, 11:50pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/2 "2017-06-18T23:50:12Z")
Having the same issue, I submitted a help ticket, but am wondering as well if this’ll get fixed soon, since I’d just posted some recruitment posts and now can’t respond to anyone who responds. 😢 Hopefully the devs will be able to get this fixed soon! 😁 ---
**Author:** ![DapperBowtie](https://avatars.discourse-cdn.com/v4/letter/d/50afbb/32.png) [@DapperBowtie](https://community.gemsofwar.com/u/DapperBowtie)\ **Post date:** [June 18, 2017, 11:51pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/3 "2017-06-18T23:51:40Z")
Also just submitted a help ticket. This is annoying, since was about to complete guild wars battles when I lost my guild. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [June 18, 2017, 11:55pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/4 "2017-06-18T23:55:53Z")
Guilds are down on ps4 as well ---
**Author:** ![deadinside24](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@deadinside24](https://community.gemsofwar.com/u/deadinside24)\ **Post date:** [June 18, 2017, 11:56pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/5 "2017-06-18T23:56:47Z")
I got the same message. This is very annoying and I hope they get this fixed asap… ---
**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Post date:** [June 18, 2017, 11:58pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/6 "2017-06-18T23:58:57Z")
> [@CONSOLE: Who's Afraid of the Dark?](http://community.gemsofwar.com/t/console-whos-afraid-of-the-dark/25789/13): > > Once the new update has deployed you shouldn’t experience the guild issue anymore. Make sure to restart your game when it’s released. If you have further trouble the best thing to do is submit a ticket and support will sort you out. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [June 19, 2017, 12:04am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/7 "2017-06-19T00:04:27Z")
The Xbox One update is going out now, so this problem will be fixed shortly. Make sure to restart your game so the changes take effect. There will be a slightly longer wait on PS4. ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [June 19, 2017, 12:24am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/8 "2017-06-19T00:24:36Z")
Ps4 guilds are back up but i’ll restart anyways ---
**Author:** ![Rainbowcreator](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rainbowcreator/32/16510_2.png) [@Rainbowcreator](https://community.gemsofwar.com/u/Rainbowcreator)\ **Post date:** [June 19, 2017, 1:43am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/9 "2017-06-19T01:43:34Z")
I can’t get passed the loadscreen anymore after the update, a problem that I had almost all week and was just fixed … ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [June 19, 2017, 1:51am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/10 "2017-06-19T01:51:59Z")
Contact our support here [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) so we can look into the issue for you. ---
**Author:** ![Rainbowcreator](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rainbowcreator/32/16510_2.png) [@Rainbowcreator](https://community.gemsofwar.com/u/Rainbowcreator)\ **Post date:** [June 19, 2017, 2:07am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/11 "2017-06-19T02:07:49Z")
I replied in open ticket 34466 ---
**Author:** ![Rainbowcreator](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rainbowcreator/32/16510_2.png) [@Rainbowcreator](https://community.gemsofwar.com/u/Rainbowcreator)\ **Post date:** [June 19, 2017, 2:12am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/12 "2017-06-19T02:12:24Z")
The difference with the past few days : the error message is now “502 Bad Gateway” ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [June 19, 2017, 2:27am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/13 "2017-06-19T02:27:15Z")
The support team is working on your ticket now. They will reply to your ticket when they have an answer to your issue. ---
**Author:** ![Rainbowcreator](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rainbowcreator/32/16510_2.png) [@Rainbowcreator](https://community.gemsofwar.com/u/Rainbowcreator)\ **Post date:** [June 19, 2017, 10:01am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/14 "2017-06-19T10:01:33Z")
Everything is ok now at my end and hope it stays like that. The update looks nice! Thanks for helping me out! ---
**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\ **Post date:** [June 19, 2017, 10:34am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/15 "2017-06-19T10:34:48Z")
Guild wars menu is all grey but the first and last box, can you look into this on the PS4 ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [June 19, 2017, 10:38am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/16 "2017-06-19T10:38:15Z")
Guild statue bonuses are broken. We lost all bonuses running from last week and completed a statue and received no bonus ---
**Author:** ![Ghaleon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ghaleon/32/24539_2.png) [@Ghaleon](https://community.gemsofwar.com/u/Ghaleon)\ **Post date:** [June 19, 2017, 12:22pm UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/17 "2017-06-19T12:22:27Z")
Yep same issue here. Also showing that next guild wars doesn’t start for 6 days. ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [June 20, 2017, 12:23am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/18 "2017-06-20T00:23:45Z")
The team is looking into this issue now. When I hear news I will let you all know. ---
**Author:** ![Manly](https://avatars.discourse-cdn.com/v4/letter/m/da6949/32.png) [@Manly](https://community.gemsofwar.com/u/Manly)\ **Post date:** [June 20, 2017, 12:37am UTC](https://community.gemsofwar.com/t/not-in-a-guild-bug/25792/19 "2017-06-20T00:37:38Z")
Yay! We got a week away from guild wars! 😊 I for one need a break from this.😀