# (Not a bug) Помогите пожалуйста! Как связать существующий адрес Эл. Почты с учётной записью?

**URL:** <https://community.gemsofwar.com/t/not-a-bug/48411>\
**Category:** Bug Reports\
**Created:** [November 5, 2018, 10:47am UTC](https://community.gemsofwar.com/t/not-a-bug/48411 "2018-11-05T10:47:57Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Leni](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@Leni](https://community.gemsofwar.com/u/Leni)\
**Post date:** [November 5, 2018, 10:47am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/1 "2018-11-05T10:47:57Z")

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Please check the [known issues list](https://gemsofwar.zendesk.com/hc/en-us/articles/360000497716-All-Known-Issues-Gems-of-War) before posting a bug.

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.

**Platform, device version and operating system:**

**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**  
_This is simply what you were trying to do and what happened instead. Example:_  
_‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_

**How often does this happen? When did it begin happening?**  
_Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_

**Steps to make it happen again**  
_Sometimes there are certain steps that can lead to a problem that may not be obvious!_  
_Example: I lose once in the Arena._  
_I then exit to the world map._  
_I then tap on Broken Spire on the map and then tap Arena._  
_Broken Spire’s quest loads instead of the Arena_

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**Author:** ![Nullings](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nullings/32/39207_2.png) [@Nullings](https://community.gemsofwar.com/u/Nullings)\
**Post date:** [November 6, 2018, 10:15pm UTC](https://community.gemsofwar.com/t/not-a-bug/48411/2 "2018-11-06T22:15:12Z")

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Тут мало кто отвечает на русском и быстро.

Нужно зайти в “Настройки” (флажок с шестернёй), выбрать вкладку “Учётная запись” и нажать кнопку “Зарегистрировать это устройство”. Там же можно поменять привязку к адресу электронной почты.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [November 8, 2018, 3:32am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/3 "2018-11-08T03:32:02Z")

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For more information on account linking please see:

> **[Recover or link your lost game account in Gems of War](https://gemsofwar.zendesk.com/hc/en-us/articles/202984335-Save-your-progress-and-link-or-recover-your-account-in-Gems-of-War)**
>
> Recover or link your Gems of War game from another device to continue playing it. The account must be registered with our servers.
> Use the password and email created when an account is verified to ...

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**Author:** ![Leni](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@Leni](https://community.gemsofwar.com/u/Leni)\
**Post date:** [November 7, 2018, 5:04am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/6 "2018-11-07T05:04:40Z")

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Спасибо за отклик, но дело в том, что у меня в настройках нет раздела ‘учётная запись’… Может на моем устройстве как то по другому называется

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**Author:** ![Nullings](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nullings/32/39207_2.png) [@Nullings](https://community.gemsofwar.com/u/Nullings)\
**Post date:** [November 8, 2018, 6:16am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/7 "2018-11-08T06:16:07Z")

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Очень странно, потому что русская локализация для игры одинакова на всех устройствах, насколько я знаю. Какие у вас есть вкладки в разделе “Настройки”?

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**Author:** ![Leni](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@Leni](https://community.gemsofwar.com/u/Leni)\
**Post date:** [November 8, 2018, 6:32am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/8 "2018-11-08T06:32:52Z")

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Отправлено с моего устройства Huawei

-------- Исходное сообщение --------  
Тема: [Gems of War | Forums] [Bug Reports] (not a bug) Помогите пожалуйста! Как связать существующий адрес Эл. Почты с учётной записью?  
От: null  
Кому: [leni498@mail.ru](mailto:leni498@mail.ru)  
Копия:

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/6/e642f93c234e45e54e4b970a3c9ed6ae6f6c9e0f.jpeg)

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/a/5a3446745462d774fb00f3ea23b35534d8da2107.jpeg)

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**Author:** ![Nullings](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nullings/32/39207_2.png) [@Nullings](https://community.gemsofwar.com/u/Nullings)\
**Post date:** [November 8, 2018, 6:46am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/9 "2018-11-08T06:46:39Z")

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Нет-нет, нужно в самой игре смотреть.

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**Author:** ![Leni](https://avatars.discourse-cdn.com/v4/letter/l/839c29/32.png) [@Leni](https://community.gemsofwar.com/u/Leni)\
**Post date:** [November 9, 2018, 1:32pm UTC](https://community.gemsofwar.com/t/not-a-bug/48411/10 "2018-11-09T13:32:09Z")

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Ой, спасибо Вам человеческое!!! Я вошла кое как… Блогадаря Вам!!! Спасибо, что откликнулись ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/e/fe70cce9f8ee863dffb503a5f10a58f7a1726e3b.png)

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [November 12, 2018, 5:32am UTC](https://community.gemsofwar.com/t/not-a-bug/48411/11 "2018-11-12T05:32:24Z")

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Hi Leni, sorry we couldn’t help you as fast as @Nullings could! I am glad this is resolved.  
Привет, Leni, извините, мы не могли помочь вам так быстро, как @Nullings! Я рад, что это разрешено.
