# \[Not a bug\] Temporary Network Problem

**URL:** <https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557>\
**Category:** Bug Reports\
**Created:** [July 2, 2024, 6:42pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557 "2024-07-02T18:42:17Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\
**Post date:** [July 2, 2024, 6:42pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/1 "2024-07-02T18:42:17Z")

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**XBOX ONE SX**

**Log In**

**After the game failed to work properly, I tried to restart my console. Now everything is working except Gems Of War, which can’t be started.**

**It happens every time I try to play Gems of War. All other games are working.**

**Try to start the game.**

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**Author:** ![Theoden](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@Theoden](https://community.gemsofwar.com/u/Theoden)\
**Post date:** [July 2, 2024, 6:55pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/2 "2024-07-02T18:55:52Z")

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I can’t sign in to Xbox Live on Series X right now at all.

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**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\
**Post date:** [July 2, 2024, 6:59pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/3 "2024-07-02T18:59:35Z")

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Yeah, after restarting my console a few times I can’t log in anymore as well. All servers are officially up and running, but I’m not able to log into both of my consoles anymore. Connection test and every other device is working properly though …

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**Author:** ![Maczenith](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@Maczenith](https://community.gemsofwar.com/u/Maczenith)\
**Post date:** [July 2, 2024, 7:21pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/4 "2024-07-02T19:21:13Z")

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I can’t log on to gems but can to all other games. I’m in UK just in case that has a bearing on the issue.

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**Author:** ![Theoden](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@Theoden](https://community.gemsofwar.com/u/Theoden)\
**Post date:** [July 2, 2024, 7:54pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/5 "2024-07-02T19:54:16Z")

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Status now says there’s a major outage…

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**Author:** ![Madd\_Hurricane](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@Madd\_Hurricane](https://community.gemsofwar.com/u/Madd_Hurricane)\
**Post date:** [July 2, 2024, 8:06pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/6 "2024-07-02T20:06:01Z")

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It’s an Xbox Network outage, status page says major outage with signing in. Not an issue with GOW or any other game.

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**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\
**Post date:** [July 2, 2024, 8:20pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/7 "2024-07-02T20:20:55Z")

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Well yeah, I reported the issue 1 hour before MS updated their status. When I contacted them, they told me it must be an issue with the GoW server and not an issue with the MS servers. Especially when several other games worked at that time.

Later the login and shop issues occured.

Nonetheless. There should be a foolproof to still play GoW in the meantime, since it’s only blocked from being available due to the MS shop not running. So currently it’s “no buy, no play” …

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [July 2, 2024, 10:32pm UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/8 "2024-07-02T22:32:05Z")

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Hello 🙂

Please let us know if this Xbox network outage is still ongoing?

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**Author:** ![Rick](https://avatars.discourse-cdn.com/v4/letter/r/9f8e36/32.png) [@Rick](https://community.gemsofwar.com/u/Rick)\
**Post date:** [July 3, 2024, 2:09am UTC](https://community.gemsofwar.com/t/not-a-bug-temporary-network-problem/84557/9 "2024-07-03T02:09:32Z")

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This was a Xbox network issue. Not gems.
