# \[Not a Bug\] No graphics on glory troop (again) - Android **URL:** \ **Category:** Bug Reports\ **Created:** [January 16, 2023, 7:03pm UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584 "2023-01-16T19:03:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 16, 2023, 7:03pm UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/1 "2023-01-16T19:03:03Z")
Android has no graphics again for the new glory troop - why are we back to that problem after it has been fine for a long time now? Please fix. Thanks! ![20230116_192438047_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/d/5d87ddf343e3e9d3e0ca9b6bdf215756907519fa.jpeg) ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 17, 2023, 6:57pm UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/2 "2023-01-17T18:57:45Z")
After logging into my other account I noticed that this issue was only on one account. This may be why I didn’t get any replies or anything. The one that doesn’t have graphics doesn’t have them on any of my devices. Not sure why that is the case. Restarting and all that didn’t do anything at all, but uninstalling and installing again did. Not sure if I’m the only account that was affected but if anyone’s is, that could help you as well. Since it’s on all devices, it’s an account problem, not a device issue. ---
**Author:** ![gow](https://avatars.discourse-cdn.com/v4/letter/g/e9c0ed/32.png) [@gow](https://community.gemsofwar.com/u/gow)\ **Post date:** [January 17, 2023, 9:32pm UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/3 "2023-01-17T21:32:35Z")
I have this issue and I have no interest in reinstalling the game. It might as well just appear blank since I won’t use the troop at all. It also reflects how much the devs are thinking about the game: void as there is none ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 17, 2023, 11:54pm UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/4 "2023-01-17T23:54:33Z")
I’m actually using the troop in WE this week. Not that it make much of a difference that it has art now with that going black, white, or blank again and again. But it still bothered me, especially since I had art on the other account. 😅 The team could at least have acknowledged that there’s a problem but they’ve gone radio silence since we called them out on the "never planned’ vault event. ---
**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\ **Post date:** [January 18, 2023, 4:13am UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/5 "2023-01-18T04:13:11Z")
Hey, Just cross posting! > [@\[Not a Bug\] Troop image missing in events](https://community.gemsofwar.com/t/not-a-bug-troop-image-missing-in-events/78557/4): > > Hey! The reason the image isn’t appearing is because those diagonal lines mean the art is downloading. On mobile, new art is downloaded only as you need it to save your mobile data. If you’d like to download all of the art so you don’t have to wait for it to download, go to settings and to the graphics tab and press the ‘Download All Assets’ button. Please note that as we release new content weekly you may need to do this every now and then if you want to avoid only downloading as you need t… ---
**Author:** ![Borjay](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/borjay/32/49749_2.png) [@Borjay](https://community.gemsofwar.com/u/Borjay)\ **Post date:** [January 18, 2023, 4:22am UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/6 "2023-01-18T04:22:35Z")
Hi there Your suggestion did not work… ![Screenshot_20230117-221836](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/2/828bc06ef5d8b94545b4e190fe067ce44e5d108a.jpeg) ![Screenshot_20230117-221801](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/a/faac5cf0a66794625a7de57e951c22fd7cb66256.jpeg) ![Screenshot_20230117-221745](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/1/819db12958592fed57c8b9333277b30cc029ffae.jpeg) ---
**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\ **Post date:** [January 18, 2023, 5:01am UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/7 "2023-01-18T05:01:35Z")
Hey @Borjay If what I suggested didn’t work, the likely case is that the something happened to the art asset and it experienced an when it was downloaded. When this happens the way to it is to uninstall and reinstall Gems of War. OminousGMan - Support Human 🕵️‍♂️ ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 18, 2023, 6:16am UTC](https://community.gemsofwar.com/t/not-a-bug-no-graphics-on-glory-troop-again-android/78584/8 "2023-01-18T06:16:35Z")
It happened to be on one of my accounts on 3 different devices while the second account that is also on these devices isn’t affected at all - but it’s not a bug? What was it, then? A feature? 🤣 Mind you, I didn’t update all 3 devices at the same time, nor did I open the game on my devices at the same time (which wouldn’t work anyway). But when I updated the original account, the 2nd one gets updated as well regarding downloaded assets (which I always do when a graphics issue occurs). So it should have had the same issue, but it didn’t. Had it been one device (and both accounts) I’d grant you that the issue was on my side. But on three devices but only on one account? Come on! It’s a bug. Maybe one that needs to be solved on the side of the affected players but it’s still a bug.