The issue has been resolved.
I was unable to reproduce this (that is, I did get class XP) in Explore mode on an iPhone.
Edit: also tested with both variants of PVP.
Please, try Diabolist class. I am starting to think that perhaps it is this specific class related problem.
Yes, I am sure. But the game acts as if I didn’t have a hero equipped.
Figured I’d check. Has happened before lol
It’s working here. With Diabolist class, in casual PvP and explore, I get class XP.
Have you tried different teams? Share a team, we can try with it.
The issue seems to resolve itself. Thank you for all your kind help!