# \[NOT A BUG\] Missing crystal tokens **URL:** \ **Category:** Bug Reports\ **Created:** [February 15, 2022, 3:20pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214 "2022-02-15T15:20:11Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\ **Post date:** [February 15, 2022, 3:20pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/1 "2022-02-15T15:20:12Z")
I purchased tire IV on the world event “Hidden Treasure” also corrected stage 9 rewards Tire IV should given 9 crystal tokens. The stage 9 rewards should given 7 tokens Total of 16 crystal tokens. But, it only showing 2 crystal budges and one token.= 7 Tokens The result is missing 9 Crystal tokens. (Looks like missing purchased portion of tokens.) **Platform, device version and operating system:** iOS 15.02 iPad mini 5th generation **Screenshot or image:** ![IMG_3377](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/c/ace0d8daac2fcce8fdfc730eef02abbb0e19663e.jpeg) ![IMG_3379](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/e/8eb8a0d480f3d9e712d0df9e49fa13dde251c653.jpeg) ![IMG_3380](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/2/02206e2b83a39a84a50ad3a5952245017b59385b.jpeg) ![IMG_3378](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f6c1ea1792446c4c8564c861bf9c4238508f1260.jpeg) **What you were expecting to happen, and what actually happened:** Should have 16 crystal tokens = One medal and 2 budges and one token. But only showing 2 budges and one token **How often does this happen? When did it begin happening?** The world event " Hidden Treasure " **Steps to make it happen again** I have no idea if anyone is experiencing the same problem . It seems missing the purchased portion of crystal tokens. ---
**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\ **Post date:** [February 15, 2022, 3:45pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/2 "2022-02-15T15:45:20Z")
tried hard reset my iPad and restarted the GoW , but the result was the same. showing only two budges. ![IMG_3382](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/9/f9068ba01ca891052436319a8d6a157059d346ee.jpeg) ---
**Author:** ![havok6669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/havok6669/32/72792_2.png) [@havok6669](https://community.gemsofwar.com/u/havok6669)\ **Post date:** [February 15, 2022, 3:55pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/3 "2022-02-15T15:55:29Z")
How many medals do you have? 3 tokens become 1 badge and 3 badges become 1 medal. ---
**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\ **Post date:** [February 15, 2022, 4:48pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/4 "2022-02-15T16:48:42Z")
I don’t have medal only two budges and one token ![IMG_3383](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/1/11a4262e0a3cb27287463c68683516207299f930.jpeg) ![IMG_3384](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/6/a6c60cddb82ef8e74aa6766841cfbab859c320bb.jpeg) ---
**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\ **Post date:** [February 15, 2022, 4:51pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/5 "2022-02-15T16:51:17Z")
I should have one medal and two budges with one token . ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [February 15, 2022, 5:05pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/6 "2022-02-15T17:05:56Z")
> [@outlander](#): > > I should have one medal and two budges with one token . Any chance you upgraded a troop this week to bronze/silver/gold and possibly picked the wrong medal? ---
**Author:** ![ctenn2ls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ctenn2ls/32/69996_2.png) [@ctenn2ls](https://community.gemsofwar.com/u/ctenn2ls)\ **Post date:** [February 15, 2022, 8:03pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/7 "2022-02-15T20:03:50Z")
In the last push to get the 100 Gold Medaled troops achievement done last week, I stupidly used the Weekly Guild Event medal instead of Seasons and shot myself in the foot. Fortunately I only had to suffer through Saturday and Sunday without it. It’s definitely an easy pitfall even when you’re on the lookout for it. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [February 15, 2022, 11:25pm UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/8 "2022-02-15T23:25:29Z")
Thanks for submitting this as a Support ticket @outlander, I have just sent you a reply! Jeto - Support Human 🧙🏻‍♀️ ---
**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\ **Post date:** [February 16, 2022, 2:50am UTC](https://community.gemsofwar.com/t/not-a-bug-missing-crystal-tokens/74214/9 "2022-02-16T02:50:19Z")
Thanks according to the devs, looks like i made mistake by using Crystal Medal to upgrade the troop for Darkstone level 25 preparation which I really don’t remember using it. My apology .