# \[Not a bug\] Ban after 5500 h played
**URL:** https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234
**Category:** Support
**Created:** [October 29, 2024, 1:48pm UTC](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234 "2024-10-29T13:48:33Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Sergey\_Sergeevi4](https://community.gemsofwar.com/u/Sergey_Sergeevi4)
#### Post date: [October 29, 2024, 1:48pm UTC](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234/1 "2024-10-29T13:48:33Z")
Windows 10
My Steam acc
> **[Steam Community :: Sergey\_Sergeevi4](https://steamcommunity.com/profiles/76561198103298197/)**
>
> No information given.
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### Author:  [@CLARE](https://community.gemsofwar.com/u/CLARE)
#### Post date: [October 29, 2024, 4:35pm UTC](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234/2 "2024-10-29T16:35:34Z")
another topic about ban? write a ticket to support. auto-ban system has gone crazy 🥴
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### Author:  [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [October 29, 2024, 11:29pm UTC](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234/3 "2024-10-29T23:29:19Z")
I’ve looked into this and the ban wasn’t placed due to a bug. I see you have a support request about the ban, I’ll respond to you there.
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### Author:  [@Zappy](https://community.gemsofwar.com/u/Zappy)
#### Post date: [November 1, 2024, 9:50pm UTC](https://community.gemsofwar.com/t/not-a-bug-ban-after-5500-h-played/86234/4 "2024-11-01T21:50:50Z")
ticket #137493 unfortunately no answer either. I can’t wrap my head around it – first lockdown and over a month?