# Noob Question = How can i switch Accounts on tablet?

**URL:** <https://community.gemsofwar.com/t/noob-question-how-can-i-switch-accounts-on-tablet/1556>\
**Category:** Support\
**Created:** [November 28, 2015, 3:02pm UTC](https://community.gemsofwar.com/t/noob-question-how-can-i-switch-accounts-on-tablet/1556 "2015-11-28T15:02:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Drain](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@Drain](https://community.gemsofwar.com/u/Drain)\
**Post date:** [November 28, 2015, 3:02pm UTC](https://community.gemsofwar.com/t/noob-question-how-can-i-switch-accounts-on-tablet/1556/1 "2015-11-28T15:02:51Z")

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Hello,

i have a new tablet and wanted to play this game ( cant fit it with my xbox one profil ) so i downloaded the game on tablet too ( its faster and easier to play = more fun ) and created a account.

My girlfriend startet a week ago on steam and wanted to play on my tablet now too so she transfered her account on my tablet but now i cant go back to my original account always have her and want my old back and i have tried all things out but so now i try to get help in this forum 😃

She said ones she hat the choice of the two players on the tablet but cant get in there now … im helpless

So pls anyone have a idea ? 😧

Thanks for answers

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [November 28, 2015, 10:53pm UTC](https://community.gemsofwar.com/t/noob-question-how-can-i-switch-accounts-on-tablet/1556/2 "2015-11-28T22:53:22Z")

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Hi @Drain, if you contact our support folks at:  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)  
and let them know your hero name & (approximate) level, they’ll help you get it back.

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**Author:** ![Zou](https://avatars.discourse-cdn.com/v4/letter/z/a698b9/32.png) [@Zou](https://community.gemsofwar.com/u/Zou)\
**Post date:** [December 20, 2015, 11:04pm UTC](https://community.gemsofwar.com/t/noob-question-how-can-i-switch-accounts-on-tablet/1556/3 "2015-12-20T23:04:12Z")

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having the same problem and i cant find the solution, nothing yet?

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [December 21, 2015, 12:05am UTC](https://community.gemsofwar.com/t/noob-question-how-can-i-switch-accounts-on-tablet/1556/4 "2015-12-21T00:05:39Z")

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> [@Zou](#):
>
> having the same problem and i cant find the solution, nothing yet?

Contact our support team (same link as Sirrian’s) and they will be able to help you recover your account.