# No sound at all

**URL:** <https://community.gemsofwar.com/t/no-sound-at-all/40897>\
**Category:** Support\
**Created:** [June 14, 2018, 12:46am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897 "2018-06-14T00:46:10Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Jason](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@Jason](https://community.gemsofwar.com/u/Jason)\
**Post date:** [June 14, 2018, 12:46am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/1 "2018-06-14T00:46:10Z")

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No sound at all from the game. Any thoughts?

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [June 14, 2018, 1:17am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/2 "2018-06-14T01:17:05Z")

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Your tv is muted and/or the Music/Sound bar sliders in game are all the way down?

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [June 14, 2018, 1:19am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/3 "2018-06-14T01:19:15Z")

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you are lucky lol. mine has been broken (muted) for 3 years 😝😛😜😋

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**Author:** ![Jason](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@Jason](https://community.gemsofwar.com/u/Jason)\
**Post date:** [June 14, 2018, 1:27am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/4 "2018-06-14T01:27:04Z")

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Checked both of those, no results. Everything else on the console has sound. Reinstalling now.

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**Author:** ![Jason](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@Jason](https://community.gemsofwar.com/u/Jason)\
**Post date:** [June 14, 2018, 1:31am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/5 "2018-06-14T01:31:03Z")

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Reinstallation did nothing either.

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [June 14, 2018, 1:50am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/6 "2018-06-14T01:50:06Z")

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If everything else is okay, then it’s not an HDMI connection issue, I don’t think. You could try unplugging and plugging that in just to be safe. Hmm. Do you run audio from any sort of surround sound system? If so, is that on, has the volume up, and hooked up properly? If it’s not that, then I’m out of ideas. Sorry.

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**Author:** ![Jason](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@Jason](https://community.gemsofwar.com/u/Jason)\
**Post date:** [June 14, 2018, 1:57am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/7 "2018-06-14T01:57:11Z")

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Ya this is strange only gems of war is doing this. Thanks for your thoughts on it though.

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**Author:** ![Arcemius](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/arcemius/32/44044_2.png) [@Arcemius](https://community.gemsofwar.com/u/Arcemius)\
**Post date:** [June 14, 2018, 2:27am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/8 "2018-06-14T02:27:02Z")

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I now you said your sliders aren’t the issue, but I’ve had this issue as well, and it was the sliders. I KNEW I had not touched my sliders, as I never do unless the issue happens where there is no sound.

Basically, there is a glitch where the sound just cuts off abruptly sometimes, and when I go to look at the sound settings, the bars have for some reason just jumped to 0 each, and I have to turn them back up. I would check that again, but if the problem is still there, I’m not sure.

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**Author:** ![Jason](https://avatars.discourse-cdn.com/v4/letter/j/dc4da7/32.png) [@Jason](https://community.gemsofwar.com/u/Jason)\
**Post date:** [June 14, 2018, 2:47am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/9 "2018-06-14T02:47:07Z")

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I checked the sliders, moved them to different positions checking sound each time, still nothing. Thank you though.

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**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\
**Post date:** [June 14, 2018, 5:49am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/10 "2018-06-14T05:49:13Z")

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Reboot console

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**Author:** ![Fleg](https://avatars.discourse-cdn.com/v4/letter/f/5e9695/32.png) [@Fleg](https://community.gemsofwar.com/u/Fleg)\
**Post date:** [June 14, 2018, 7:09am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/11 "2018-06-14T07:09:15Z")

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A while back my xbox wouldn’t play any sound from youtube or media player. The most recent system update fixed it for awhile but now it’s back again. Maybe a similar bug for you but with gems?

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**Author:** ![shadyady360](https://avatars.discourse-cdn.com/v4/letter/s/8491ac/32.png) [@shadyady360](https://community.gemsofwar.com/u/shadyady360)\
**Post date:** [June 14, 2018, 12:51pm UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/12 "2018-06-14T12:51:21Z")

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I play this game on mute anyway, the whole music, sound effects, spell casts etc drive me crazy!!!

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**Author:** ![BPX](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@BPX](https://community.gemsofwar.com/u/BPX)\
**Post date:** [November 21, 2019, 5:04am UTC](https://community.gemsofwar.com/t/no-sound-at-all/40897/13 "2019-11-21T05:04:04Z")

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This just started happening to me last night . The sound is on in settings. Any resolution?
