# No daily mail for login/glory/pvp vip rewards

**URL:** <https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953>\
**Category:** Support\
**Created:** [January 15, 2018, 7:11am UTC](https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953 "2018-01-15T07:11:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [January 15, 2018, 7:11am UTC](https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953/1 "2018-01-15T07:11:21Z")

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\*_What you were expecting to happen, and what actually happened?_

To receive the email about the Daily login reward, VIP reward after switchover

**What are the steps to make it happen again?**

Wait for daily switch over screens - click through - wait for daily mail with rewards!

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![Screenshot_20180114-230658[1]](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/1/415cf472f92a937fb29bbc051b5fbf3772283aa4.jpg)

NOTE: I have also logged out and logged back in and still no reward/vip mail to claim

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [January 15, 2018, 7:42am UTC](https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953/2 "2018-01-15T07:42:19Z")

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Hello @Taisiakat, is it working now? Sometimes there can be a delay at change over.

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [January 15, 2018, 7:43am UTC](https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953/3 "2018-01-15T07:43:47Z")

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I will log out and log back in and let you know…but as of this moment - Still no Daily VIP or Login Reward

Update after logging out and logging in Still no reward.

Also note; Weekly pvp award didn’t come in. But my GW Weekly did

And I checked my Android to see if maybe it was device issue - but that didn’t update either. Still missing rewards. Filed bug

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**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\
**Post date:** [January 16, 2018, 4:07am UTC](https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953/4 "2018-01-16T04:07:22Z")

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THANK YOU SUPPORT!!!  
All done and fixed

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [January 16, 2018, 4:09am UTC](https://community.gemsofwar.com/t/no-daily-mail-for-login-glory-pvp-vip-rewards/34953/5 "2018-01-16T04:09:41Z")

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Glad to hear it @Taisiakat!