# New update this morning crashed

**URL:** <https://community.gemsofwar.com/t/new-update-this-morning-crashed/184>\
**Category:** Support\
**Created:** [August 24, 2015, 3:28pm UTC](https://community.gemsofwar.com/t/new-update-this-morning-crashed/184 "2015-08-24T15:28:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![outlander](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/outlander/32/21087_2.png) [@outlander](https://community.gemsofwar.com/u/outlander)\
**Post date:** [August 24, 2015, 3:28pm UTC](https://community.gemsofwar.com/t/new-update-this-morning-crashed/184/1 "2015-08-24T15:28:03Z")

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News update with new reset PVP, i am using iPad crashed the middle of obtaining gold, but didn’t went the all the way. stuck with the black circle in the left side. Therefore, looks like I did;'t get reset GOLD, tribute this morning.

Also the tribute page the image is missing on all the reward window.

please advice.

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [August 24, 2015, 3:30pm UTC](https://community.gemsofwar.com/t/new-update-this-morning-crashed/184/2 "2015-08-24T15:30:44Z")

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All rewards seem to be given correctly, along with pvp reset, but we’ve identified a problem with the event related to the new kingdom. We’re working to fix it right now. I’ll keep everyone advised in this thread.

Just for the moment, I’ve re-inserted the art for the Goblin Rocket Event back into the game to stop any crashing. Hopefully it won’t take long to track it down!

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**Author:** ![lpearl](https://avatars.discourse-cdn.com/v4/letter/l/94ad74/32.png) [@lpearl](https://community.gemsofwar.com/u/lpearl)\
**Post date:** [August 24, 2015, 3:49pm UTC](https://community.gemsofwar.com/t/new-update-this-morning-crashed/184/3 "2015-08-24T15:49:07Z")

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I had the same issue on mine. Thanks

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [August 24, 2015, 4:00pm UTC](https://community.gemsofwar.com/t/new-update-this-morning-crashed/184/4 "2015-08-24T16:00:41Z")

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Okay - we’ve fixed the problem - it was related to something we had happen about a month ago (we had a similar glitch deploying an event)… the new kingdom tripped the exact same issue. Anyway, we’ve now put a fix in place so this same problem can’t happen again.

You _may_ need a restart of the game on iOS/Android.  
On Steam, you’ll need to make sure the latest update loads.

Looks like all rewards were given correctly, even though you may have experienced a crash while being notified… the fact that you GOT a crash, means the server gave out your rewards and tried to notify you about it.