# New Kingdom (Switch) did not appear upon weekly reset **URL:** \ **Category:** Bug Reports\ **Created:** [August 15, 2022, 4:33pm UTC](https://community.gemsofwar.com/t/new-kingdom-switch-did-not-appear-upon-weekly-reset/76556 "2022-08-15T16:33:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Post date:** [August 15, 2022, 4:33pm UTC](https://community.gemsofwar.com/t/new-kingdom-switch-did-not-appear-upon-weekly-reset/76556/1 "2022-08-15T16:33:05Z")
Encountered just this morning on Switch v6.4.0 with the weekly reset. However, it was already easily resolved and I do not anticipate these peculiar circumstances repeating (at least for a long time) so I am posting this mostly just for reference that it happened. Short version is, strange things can happen if the game is left suspended across a daily/weekly reset, and today this included the launch of an entirely new Kingdom on the map (Nexus). Description: - When I am done playing Gems of War for the day I will typically just switch out to the Home screen (usually because I plan to load up a different game), and not actually close the software. So the game is left in a suspended state, possibly across a Daily (and/or Weekly) Reset. - If I return to the game tomorrow (after a reset), when it syncs up with the server strange things can happen – in the past, the game often crashed outright (but worked perfectly fine after restarting, so … no harm no foul?). - Today, after leaving the software suspended across this week’s reset, upon syncing with the server I received the usual login/news notifications and was given the quick tutorial about the new Kingdom Pass event, but the new Kingdom icon did not actually appear on the World Map. - If I clicked on the “New Kingdom” in-game news notification and selected “To Battle”, the map screen centered on a small mountain range immediately northeast of Karakoth, west of Forest of Thorns. - After carefully inspecting the map to be sure I hadn’t missed anything (I counted only the usual 34 Kingdoms) I closed and restarted the game. This time, there’s a new Kingdom icon on the map (unlocks for 4,000G) and now I am on my way. Ability to reproduce: Unfortunately, as this seemed to resolve itself after a software restart, I can’t reproduce it (at least not until the launch of the next new Kingdom, which is over a year out on Switch). Screenshots/video: I have captured some, but due to the “one-time” nature of this report I do not anticipate it being much help. (I’ll still add one in later as proof, once I download it from the console.) ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [August 16, 2022, 5:57am UTC](https://community.gemsofwar.com/t/new-kingdom-switch-did-not-appear-upon-weekly-reset/76556/2 "2022-08-16T05:57:06Z")
Hey @Stratelier, We do recommend when not playing, especially for extended periods or over resets to force close your game. In the meantime, I have shared these examples with the team as there were some changes put in place a while ago to prevent issues with game sessions being left idle in the background. But you mentioned the game crashing when returning. - Does this crash to the Nintendo home screen or just restart the game? - Was there any errors before this? ---
**Author:** ![Stratelier](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@Stratelier](https://community.gemsofwar.com/u/Stratelier)\ **Post date:** [August 16, 2022, 11:47pm UTC](https://community.gemsofwar.com/t/new-kingdom-switch-did-not-appear-upon-weekly-reset/76556/3 "2022-08-16T23:47:33Z")
> [@Jeto](#): > > But you mentioned the game crashing when returning. > > - Does this crash to the Nintendo home screen or just restart the game? > - Was there any errors before this? I haven’t seen any in a while, thankfully, but they did seem to correlate with the game being left suspended across a daily reset. It was definitely a crash to the Nintendo Switch home screen, with no in-game errors/messages before “[!] The software was closed because an error occurred” (also making it impossible to use the system’s Capture button to record what happened).