# New Kingdom - Bright Forest **URL:** \ **Category:** Official News\ **Created:** [January 29, 2018, 7:30am UTC](https://community.gemsofwar.com/t/new-kingdom-bright-forest/35382 "2018-01-29T07:30:42Z")\ **Posts on this page:** 1\ **Showing post:** 191
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [February 6, 2018, 11:11pm UTC](https://community.gemsofwar.com/t/new-kingdom-bright-forest/35382/191 "2018-02-06T23:11:22Z")
That’s a 505 Support ticket, not a Gems of War ticket (our tickets start with a “5” right now). > [@Who do I contact if I have a problem in Gems of War?](https://community.gemsofwar.com/t/who-do-i-contact-if-i-have-a-problem-in-gems-of-war/35027): > > Gems of War vs 505 Support Find out how to get help in Gems of War and why we might not be able to see your request. If you need help or encounter a problem in Gems of War, you will likely want to contact someone for help. Often players - even veteran ones - are confused because a ticket has been submitted but you haven’t heard back from us. Or perhaps you contacted support and we mentioned that we couldn’t see any record of your previous requests for help. If you’ve encountered the above, th… --- _[View the full topic](https://community.gemsofwar.com/t/new-kingdom-bright-forest/35382)._