# New Connection Error **URL:** \ **Category:** Support\ **Created:** [January 4, 2016, 3:58pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607 "2016-01-04T15:58:43Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Archenassa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/archenassa/32/153_2.png) [@Archenassa](https://community.gemsofwar.com/u/Archenassa)\ **Post date:** [January 4, 2016, 3:58pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/1 "2016-01-04T15:58:43Z")
So, this is not really a big problem but I though I should let you know just in case. I got an error message just as I finished a battle. My connection was working perfectly fine, I checked! šŸ™‚ Thatā€™s not really a big deal since rebooting the game fixed it, the battle counted as a win and I got my level up. From the screenshot, you can see the game mentioning ā€œdownloading 1 of 2ā€, so I guess something went wrong while trying to download whatever it wanted to. Anyway, nothing important but I wanted to let you know just in case. Screenshot attached: ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/c/cf726bebab440d80217fbe616c56a7d060ae9de8.PNG) ---
**Author:** ![MarvelKit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/marvelkit/32/7072_2.png) [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\ **Post date:** [January 4, 2016, 4:01pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/2 "2016-01-04T16:01:13Z")
Probably tried to download the update for the weekly event. ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 4, 2016, 4:04pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/3 "2016-01-04T16:04:11Z")
Thanks, @Archenassa Yeah - there are a couple of very tricky-to-fix timing-related cases involving downloads that can result in that message. Looks like you found one of them! ---
**Author:** ![Archenassa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/archenassa/32/153_2.png) [@Archenassa](https://community.gemsofwar.com/u/Archenassa)\ **Post date:** [January 4, 2016, 4:05pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/4 "2016-01-04T16:05:20Z")
As usual, Iā€™m just doing my job as a bug magnet. Thanks unlucky star! šŸ˜› ---
**Author:** ![Aciho](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@Aciho](https://community.gemsofwar.com/u/Aciho)\ **Post date:** [January 4, 2016, 5:09pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/5 "2016-01-04T17:09:13Z")
Just got this error when levelling up. I had already downloaded the weekly event images. Nexus 6 running android 6.0.1 e: I guess it was the weapon images. How do I fix this? ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/7/7f013f33a82e99f01e016dc59e7ae65fdcdded4c.jpg) ---
**Author:** ![xSidarothx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xsidarothx/32/478_2.png) [@xSidarothx](https://community.gemsofwar.com/u/xSidarothx)\ **Post date:** [January 4, 2016, 5:09pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/6 "2016-01-04T17:09:55Z")
Same with me a few minutes ago. ---
**Author:** ![Rasper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rasper/32/2363_2.png) [@Rasper](https://community.gemsofwar.com/u/Rasper)\ **Post date:** [January 4, 2016, 5:13pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/7 "2016-01-04T17:13:59Z")
This exact thing just hit me as well. After a PVP win, got an arcane traitstone and leveled up gaining 36th point in Brown. I already had the patch downloaded and had been playing for over an hour. ---
**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\ **Post date:** [January 4, 2016, 5:22pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/8 "2016-01-04T17:22:54Z")
Same here, just hit me. Have raised a ticket. In my case, I lost out on c. 3000 gold and 100 souls from the crash ā˜¹ ---
**Author:** ![schralenbef1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/schralenbef1/32/241_2.png) [@schralenbef1](https://community.gemsofwar.com/u/schralenbef1)\ **Post date:** [January 4, 2016, 5:35pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/9 "2016-01-04T17:35:28Z")
I just had the same here on Steam after a won pvp battle. I also lvled right before the crash. ---
**Author:** ![Elendil52](https://avatars.discourse-cdn.com/v4/letter/e/4da419/32.png) [@Elendil52](https://community.gemsofwar.com/u/Elendil52)\ **Post date:** [January 4, 2016, 5:46pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/10 "2016-01-04T17:46:36Z")
> [@schralenbef1](#): > > I just had the same here on Steam after a won pvp battle. I also lvled right before the crash. Similar situation here, though Iā€™m not sure if I leveled up on the battle that glitched, or the one before it. ---
**Author:** ![Tarnesh](https://avatars.discourse-cdn.com/v4/letter/t/b2d939/32.png) [@Tarnesh](https://community.gemsofwar.com/u/Tarnesh)\ **Post date:** [January 4, 2016, 6:01pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/11 "2016-01-04T18:01:57Z")
Happened to me as wellā€¦ finished a quest game after which a leveled up, selected one of the two masteries presented to me and KA-BLOW, error shows up. ---
**Author:** ![MarvelKit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/marvelkit/32/7072_2.png) [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\ **Post date:** [January 4, 2016, 9:32pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/12 "2016-01-04T21:32:32Z")
Plus 1, at leveling up. Everything had been updated fine though, as far as I can see. Does it have anything to do with the already infamous Dragonā€™s Bow weapon? ---
**Author:** ![madking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/madking/32/62439_2.png) [@madking](https://community.gemsofwar.com/u/madking)\ **Post date:** [January 4, 2016, 9:39pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/13 "2016-01-04T21:39:49Z")
+1 after leveling. IOS 9.2 on IPad Air 2. Also having problem with Dragon Bow ---
**Author:** ![Pasa](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Pasa](https://community.gemsofwar.com/u/Pasa)\ **Post date:** [January 4, 2016, 10:17pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/14 "2016-01-04T22:17:48Z")
I also had several random connection timeouts, one of the same download 1 of 2", and even one ā€œ7500 requests in minuteā€ thing with freeze recently. ---
**Author:** ![SirCookie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sircookie/32/13060_2.png) [@SirCookie](https://community.gemsofwar.com/u/SirCookie)\ **Post date:** [January 4, 2016, 10:26pm UTC](https://community.gemsofwar.com/t/new-connection-error/2607/15 "2016-01-04T22:26:46Z")
Same here just now. Won a PvP revenge battle, leveled up and put my point into green mastery. Then got stuck on that same screen. Not sure if I got my gold and souls for the battle, but my hero level and green mastery level looks correct after I restarted. ---
**Author:** ![Pasa](https://avatars.discourse-cdn.com/v4/letter/p/e19adc/32.png) [@Pasa](https://community.gemsofwar.com/u/Pasa)\ **Post date:** [January 5, 2016, 3:19am UTC](https://community.gemsofwar.com/t/new-connection-error/2607/16 "2016-01-05T03:19:10Z")
> [@SirCookie](#): > > Same here just now. Won a PvP revenge battle, leveled up and put my point into green mastery. Then got stuck on that same screen. Not sure if I got my gold and souls for the battle, but my hero level and green mastery level looks correct after I restarted. Mine was in exactly same situation right after leveling. ---
**Author:** ![Rasper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/rasper/32/2363_2.png) [@Rasper](https://community.gemsofwar.com/u/Rasper)\ **Post date:** [January 5, 2016, 3:36am UTC](https://community.gemsofwar.com/t/new-connection-error/2607/17 "2016-01-05T03:36:37Z")
For the record, I leveled again and did not crash this time.