# NEED HELP, sending ticket is useless

**URL:** https://community.gemsofwar.com/t/need-help-sending-ticket-is-useless/26431
**Category:** Support
**Created:** [June 26, 2017, 3:58pm UTC](https://community.gemsofwar.com/t/need-help-sending-ticket-is-useless/26431 "2017-06-26T15:58:57Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [June 27, 2017, 2:48am UTC](https://community.gemsofwar.com/t/need-help-sending-ticket-is-useless/26431/5 "2017-06-27T02:48:54Z")

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> [@Crash at start: 2 or 4 GB RAM is not enough](https://community.gemsofwar.com/t/crash-at-start-2-or-4-gb-ram-is-not-enough/25922/62):
>
> Hrmm, Seems like there are still some Goblin’s in the system causing some problems.
> 
> For everyone who has this issue, could you please try the following.
> 
> In Steam, Go to the library and Right Click on Gems of War.  
> Select Properties \> General \> Set Launch Options…
> 
> Inside this dialog, could you try “-force-opengl”
> 
> If this still crashes the game, could you try either of the following (deleting what was there before)  
> -force-d3d11  
> -force-glcore  
> -force-d3d9
> 
> Please post if any of these make the game work, or if it still breaks the game, and where it breaks!

See if this works?

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