# My team (no negative status effects) not getting extra turns on four matches

**URL:** <https://community.gemsofwar.com/t/my-team-no-negative-status-effects-not-getting-extra-turns-on-four-matches/43867>\
**Category:** Bug Reports\
**Created:** [August 10, 2018, 1:29am UTC](https://community.gemsofwar.com/t/my-team-no-negative-status-effects-not-getting-extra-turns-on-four-matches/43867 "2018-08-10T01:29:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jerry\_a](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_a/32/7309_2.png) [@jerry\_a](https://community.gemsofwar.com/u/jerry_a)\
**Post date:** [August 10, 2018, 1:29am UTC](https://community.gemsofwar.com/t/my-team-no-negative-status-effects-not-getting-extra-turns-on-four-matches/43867/1 "2018-08-10T01:29:28Z")

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**(Please edit this template into the italics below.**

**\_[Please check the known issues list before posting a bug]([https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214.\_](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214._)**

**Platform, device version and operating system**  
_e.g. Android, Samsung Galaxy S8, Nougat_

**Screenshot or image**  
_If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately._

**What you were expecting to happen, and what actually happened**  
_This is simply what you were trying to do and what happened instead. Example:_  
_‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_

**How often does this happen? When did it begin happening?**  
_Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?_

**Steps to make it happen again**  
_Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!_  
_Example: I lose once in the Arena._  
_I then exit to the world map._  
_I then tap on Broken Spire on the map and then tap Arena._  
_Broken Spire’s quest loads instead of the Arena_

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. Do not abuse this offer to message developers if you are otherwise comfortable posting your thread publicly.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [August 10, 2018, 1:38am UTC](https://community.gemsofwar.com/t/my-team-no-negative-status-effects-not-getting-extra-turns-on-four-matches/43867/2 "2018-08-10T01:38:15Z")

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Hi Jerry

It’s difficult for me to provide you any help because there are no details in your post, so here is a link to what I think your issue might be:

[https://gemsofwar.zendesk.com/hc/en-us/articles/360000197375-4-or-5-gem-matches-do-not-give-extra-turn](https://gemsofwar.zendesk.com/hc/en-us/articles/360000197375-4-or-5-gem-matches-do-not-give-extra-turn)