# \[More info needed\] TOD scrolls bug **URL:** \ **Category:** Bug Reports\ **Created:** [September 28, 2020, 12:50pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205 "2020-09-28T12:50:33Z")\ **Posts on this page:** 1\ **Showing post:** 41
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [October 1, 2020, 6:44am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/41 "2020-10-01T06:44:30Z")
It’s all fine if everyone tells you, but if they don’t tell a Dev, we’re not psychic, and yes this sort of thing could be a simple connection issue if 1 or 2 people report it, but when 50 people report it I start looking at “well was there some major internet shenanigans or did something on the game’s backend bork” because it points at a larger issue. That’s why we do troubleshooting and why I asked the 2 players who reported in August to write a support ticket so I could troubleshoot with them so I could 1. Try to solve the issue for them or 2. Work out what was causing the issue. I can’t call an all stop on the programmers and server admins every time any player has a long loading screen - there’s too many factors playing into it and most of the time it’s nothing to do with the game itself - I try to do a logical ruling out of things. Your issue wasn’t ignored, it was just handled via ticket as it didn’t appear anyone else had the issue as no one else said anything - next time tell your guild mates to never assume someone knows something just because you know it so we can actually help. We don’t want a broken game but we’re literally not psychic, if we don’t experience the issue ourselves we can’t know there is an issue. --- _[View the full topic](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205)._