# \[More info needed\] TOD scrolls bug **URL:** \ **Category:** Bug Reports\ **Created:** [September 28, 2020, 12:50pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205 "2020-09-28T12:50:33Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Schu](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@Schu](https://community.gemsofwar.com/u/Schu)\ **Post date:** [September 28, 2020, 12:50pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/1 "2020-09-28T12:50:33Z")
\*_Pc-mobile_ **Screenshot or image:** **When we use an heroism or fireball scroll, the game starts loading indefinitely, and we need to restart the game, the room is done but we cant know what’s inside the room** **How often does this happen? When did it begin happening?** Always when you use a scroll **Steps to make it happen again** whenever you use a scroll ---
**Author:** ![Julli-of-North](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/julli-of-north/32/91083_2.png) [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\ **Post date:** [September 28, 2020, 1:21pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/2 "2020-09-28T13:21:56Z")
Guildie of mine had the same problem with the scrolls too ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/f/9f6e7aeabbe261c172982bdc1ce8d5a25bd13e85.jpeg) ---
**Author:** ![Schu](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@Schu](https://community.gemsofwar.com/u/Schu)\ **Post date:** [September 28, 2020, 1:22pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/3 "2020-09-28T13:22:49Z")
yeah the same problem ---
**Author:** ![krespe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/krespe/32/51496_2.png) [@krespe](https://community.gemsofwar.com/u/krespe)\ **Post date:** [September 28, 2020, 1:43pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/4 "2020-09-28T13:43:45Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/c/5c67fb6ab31097313906dee312bcfde381b8c880.jpeg) Me too ---
**Author:** ![Tabu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tabu/32/63708_2.png) [@Tabu](https://community.gemsofwar.com/u/Tabu)\ **Post date:** [September 28, 2020, 2:54pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/5 "2020-09-28T14:54:09Z")
Something similar was reported the last TOD, I think it was mostly on the Switch. Its too bad they don’t work on the weekends or it could have been fixed. ---
**Author:** ![EmTheGem](https://avatars.discourse-cdn.com/v4/letter/e/9e8a1a/32.png) [@EmTheGem](https://community.gemsofwar.com/u/EmTheGem)\ **Post date:** [September 28, 2020, 3:59pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/6 "2020-09-28T15:59:08Z")
The bug was first report 2 months ago and it hasn’t been fixed so don’t think it is weekends. This is the Switch’s 3rd ToD with the bug so hopefully it gets fixed now that other platforms are reporting the issue. ---
**Author:** ![Bernice](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bernice/32/76215_2.png) [@Bernice](https://community.gemsofwar.com/u/Bernice)\ **Post date:** [September 28, 2020, 5:40pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/7 "2020-09-28T17:40:46Z")
PC/Mobile iOS 14.0.1 Heroism scroll to skip Floor 26. (Note: After restarting the game I had moved up to 27 so at least I didn’t lose the scroll. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/f/6fdede09c63052d8b187cff96bcfe8071965960a.jpeg) ---
**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\ **Post date:** [September 28, 2020, 10:14pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/8 "2020-09-28T22:14:51Z")
Happened to me and other guild members today when using Fireball scrolls on PS4. It crashes the game but fortunately clears the room and got the scroll from it. Still not good though. ---
**Author:** ![Brakkish](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/brakkish/32/24058_2.png) [@Brakkish](https://community.gemsofwar.com/u/Brakkish)\ **Post date:** [September 29, 2020, 12:44am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/9 "2020-09-29T00:44:46Z")
This happened to me on Android. Lost a Heroism scroll, but didn’t get credit for the floor/Doom. ---
**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\ **Post date:** [September 29, 2020, 4:38am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/10 "2020-09-29T04:38:31Z")
Well well well. Yet another bug. Bugs of war. I guess this has been happening on switch a couple months ago. A former player submitted a report that was I guess was ignored. These bugs that never get fixed is why he left!!! ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [September 29, 2020, 7:37am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/11 "2020-09-29T07:37:42Z")
@Saltypatra @Kafka doesn’t frequent the forums as much as you. It’d be nice to know if this very much annoying QoL life issue can be fixed with a server patch this week or if it can’t be resolved without a Client Patch. To reiterate what the bug is. When using a heroism scroll or fireball scroll, players are getting an infinite loading screen that can only be resolved by restarting their devices. Evidently this issue has existed for months on the Nintendo Switch. But is new to PC/Mobile users. The bug didn’t exist during PC/Mobiles last Tower of Doom week prior to Campaigns being started. ---
**Author:** ![SquigglesMcDuff](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/squigglesmcduff/32/92922_2.png) [@SquigglesMcDuff](https://community.gemsofwar.com/u/SquigglesMcDuff)\ **Post date:** [September 29, 2020, 8:07am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/12 "2020-09-29T08:07:50Z")
![Screen-29-09-2020_084821](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/1/e185b7ceaa83ce29fcd14c84a4910928ac013a0b.jpeg) I’m currently at 9 minutes of the rainbow circle of doom after using a scroll to instantly defeat at boss room. This is the third time this has happened to me, but by far the longest time it’s been going. Very frustrating ☹ Using a laptop running Steam. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [September 29, 2020, 8:40am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/13 "2020-09-29T08:40:17Z")
This is related: > [@\[RESOLVED\] CLIFFY errors! angry](https://community.gemsofwar.com/t/cliffy-errors/66141/40): > > The team are still working on this but you should be seeing less errors than before. If your Tower of Doom is broken please contact support using this link: [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356) We’ve sent some global compensation even though not all players were affected, hopefully this helps everyone a little and their guild mates. We will review this again once there’s more progress on the issue. ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [September 29, 2020, 9:00am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/14 "2020-09-29T09:00:39Z")
On Xbox One, my game has been hard crashing/no cliffy error message whenever I use a Fireball Scroll or a Heroism Scroll. Whenever I boot up the game, I’m able to continue as normal and I’ve gotten the rewards from the room I skipped. (300 gold, 4 glory, 30 souls) Still, the hard crashes are mildly annoying. Edit: at least the crash isn’t every time, managed to get 1 Fireball in today with no issue. Still the majority though ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [September 29, 2020, 9:21am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/15 "2020-09-29T09:21:46Z")
@Kafka Cliffy Errors (to this degree) are recently new. Just started springing up the past week and a half or so. This infinite loading screen has existed for months according to Switch users when playing Tower of Doom. So are you absolutely SURE that the issues are related? Or do you see loading issues and your brain just connected the two due to C.O.B.?? Logic tells me that the two issues aren’t related. But you’re the developer here. Not I. ---
**Author:** ![Schu](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@Schu](https://community.gemsofwar.com/u/Schu)\ **Post date:** [September 29, 2020, 10:49am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/16 "2020-09-29T10:49:50Z")
@Kafka i’ve already contact the support. The problem is your support team it is really really really slow to give an answer or solve a problem, in the past i waited 1-2 weeks for have an answer and the event finish sunday. When they want repair the error? I have read, you already know this bug since 3 months and it is still in the game. This a bad management. Or I wrong? In this case let me know what i dont understand. Have a nice day! ---
**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\ **Post date:** [September 29, 2020, 11:25am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/17 "2020-09-29T11:25:41Z")
In TOD I am not getting an error. It just won’t let you use a scroll without taking you to restart game. I stopped using them because it’s just too annoying. You can only use them if you know what is in the room. If you use them on a non scouted room then good luck finding out what was behind it unless it’s unlock. I’m on the Xbox as well. The cliffy errors are a separate issue I think. ---
**Author:** ![Schu](https://avatars.discourse-cdn.com/v4/letter/s/7feea3/32.png) [@Schu](https://community.gemsofwar.com/u/Schu)\ **Post date:** [September 29, 2020, 11:30am UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/18 "2020-09-29T11:30:19Z")
When i explore i use the fireball when i have already 3 rooms explored and there isnt the unlock room. So I know the unlock room is in the 4th room and i use the fireball and i restart the game, i did the same with heroism scroll. It is really boring but i want use all seals before the weekend because there is a new delve, i hope without bug 😂 ---
**Author:** ![Fikda](https://avatars.discourse-cdn.com/v4/letter/f/b9e5f3/32.png) [@Fikda](https://community.gemsofwar.com/u/Fikda)\ **Post date:** [September 29, 2020, 1:03pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/19 "2020-09-29T13:03:56Z")
Just used a heroism scroll causing the game to freeze before being sent to the dashboard… When will this game ever run flawlessly??? ---
**Author:** ![Sossitch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sossitch/32/60933_2.png) [@Sossitch](https://community.gemsofwar.com/u/Sossitch)\ **Post date:** [September 29, 2020, 1:23pm UTC](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205/20 "2020-09-29T13:23:53Z")
The fireball scrolls will work properly if you use them on rooms that don’t unlock the Doom room. [Next page](https://community.gemsofwar.com/t/more-info-needed-tod-scrolls-bug/66205.md?page=2)