# \[More info needed\] Incorrect GW games played/points wrong

**URL:** <https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616>\
**Category:** Bug Reports\
**Created:** [April 7, 2020, 3:57pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616 "2020-04-07T15:57:18Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [April 7, 2020, 3:57pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/1 "2020-04-07T15:57:18Z")

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**Platform, device version and operating system:**  
PS4

**What you were expecting to happen, and what actually happened:**

In GW it is showing we have played less games than we have and the points are not counting. Have took screen shots.

**Steps to make it happen again**  
Don’t know 🤷‍♀️

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**Author:** ![HugeOgre](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hugeogre/32/72202_2.png) [@HugeOgre](https://community.gemsofwar.com/u/HugeOgre)\
**Post date:** [April 8, 2020, 2:48am UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/2 "2020-04-08T02:48:33Z")

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not alot of detail in your post, but im pretty sure this is a duplicate combination of these bugs:

This one Kafka decided would only be related to the visual aspect of the battle count (even though points are indeed lost)

> [@\[More info needed/investigating\] 149/150 Guild progress, but everyone did 5 rounds](https://community.gemsofwar.com/t/more-info-needed-investigating-149-150-guild-progress-but-everyone-did-5-rounds/61368):
>
> Hi all ! As you can see below, Guild progress is at 149/150 today, but absolutely everybody in the Guild did their 5 rounds. So, is there an explanation for this, or is it a bug ? Thanks in advance.

This one would be for the points lost in the case where a battle is not being counter and/or any other scenario.

> [@\[Investigating\] Incorrect GW Scores](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442):
>
> There is a discrepency in what is shown in the data in game, in different spots. For us here is our schedule page for this week: Now, if we add up the totals for all 6 days, we have all 900 (895 as someone wont finish for the week their last day) fights done. The total on here is: 1,454,144 When we go to the rankings page: You can see that our total score is less by 1,477. Now if you look at 4- - 6, there is a difference of 646 points, this…

These are very real problems that happen every GWs to roughly half of guilds. they are being tracked and worked on already 🙂

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**Author:** ![MentalcaseAd666](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mentalcasead666/32/43536_2.png) [@MentalcaseAd666](https://community.gemsofwar.com/u/MentalcaseAd666)\
**Post date:** [April 8, 2020, 7:43am UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/3 "2020-04-08T07:43:34Z")

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@Kay93x This has happened to us yesterday too. The difference vs actual was 1,782 points which is a decent paragon fight score. Ludicrous that this isn’t being reflected in the total

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [April 8, 2020, 9:11am UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/4 "2020-04-08T09:11:03Z")

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Yeah, it doesn’t seem like ‘such a big deal’ but when there is only a few thousand points between guilds in B1 sometimes it’s annoying. Ohwells 😅

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**Author:** ![HugeOgre](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hugeogre/32/72202_2.png) [@HugeOgre](https://community.gemsofwar.com/u/HugeOgre)\
**Post date:** [April 8, 2020, 2:44pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/5 "2020-04-08T14:44:08Z")

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Hi Guys, if you have the details and proof. Screen shots of all the scores added up and how they dont match totals. please include this in the appropriate bug report i linked above. this is still undergoing investigation by the devs and some live data might be useful.

this thread is duplicate…

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [April 15, 2020, 4:53am UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/6 "2020-04-15T04:53:14Z")

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Even knowing your platforms, invite codes and guild names would be helpful. Screenshots can be included in your forum post if you have them.

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [May 5, 2020, 5:39pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/7 "2020-05-05T17:39:24Z")

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Same problem again today. Have PM’d you screen shots Kafka.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [May 6, 2020, 1:22am UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/8 "2020-05-06T01:22:40Z")

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Thank you! I haven’t had a look at the data yet but those screenshots look promising!  
I’ll take a closer look this afternoon.

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**Author:** ![Dawid](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dawid/32/62501_2.png) [@Dawid](https://community.gemsofwar.com/u/Dawid)\
**Post date:** [May 9, 2020, 7:07am UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/9 "2020-05-09T07:07:47Z")

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One more occurance.  
My guildmate took battles about 30 minutes before days reset. Number of battles were updated, number of points were not(scored 3 wins, so some points should be added).  
Guild: Merry Marauders  
Nick: HaewockZ

 ![Screenshot_20200509-084557](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/a/2a556065ace472ed1f2b50b2f24212d28a13655b.jpeg)  
Its screen from my perspective- points werent added there nor on schedule tab. Day was reseted, points still werent added, we lost a battle because of it.  
EDIT: one more guy finished battles for that day(red day, 8th may), got 4/1, points on schedule tab did not change. Counting points on ranking tab do not reflect a couple thousand points - likely its from these two players battles. Nick of second player in screenshot: ![20200509_090107](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/0/a02cb2226b613351119dea5ddeb9c641fdf5e852.jpeg)

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**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\
**Post date:** [May 10, 2020, 12:41pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/10 "2020-05-10T12:41:57Z")

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@Dawid Keep in mind that we now have 27/30 scoring for GW, where the best 27 scores for each day are counted.

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**Author:** ![Dawid](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dawid/32/62501_2.png) [@Dawid](https://community.gemsofwar.com/u/Dawid)\
**Post date:** [May 10, 2020, 1:34pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/11 "2020-05-10T13:34:40Z")

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On that day we had 4 players with 2 wins - they should be the worst from 30. Two players I mentioned scored 3 and 4 wins - I think they should have more points than the ones with 2 wins.  
Still - its good and probable explanation why points weren’t added.

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [June 2, 2020, 3:14pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/12 "2020-06-02T15:14:38Z")

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@Kafka  
This has happened to us again for the 4th GW in a row. Have sent more screen shots for you

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [June 3, 2020, 9:02pm UTC](https://community.gemsofwar.com/t/more-info-needed-incorrect-gw-games-played-points-wrong/62616/13 "2020-06-03T21:02:52Z")

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And we have the same bug AGAIN today 🤷‍♀️ @Kafka is there any news on why this is happening or any kind of fix? Again it’s showing we have played less games than we actually have
