# Mongo does not work **URL:** \ **Category:** Support\ **Created:** [December 14, 2017, 6:20pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010 "2017-12-14T18:20:08Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![DenisAlgr](https://avatars.discourse-cdn.com/v4/letter/d/35a633/32.png) [@DenisAlgr](https://community.gemsofwar.com/u/DenisAlgr)\ **Post date:** [December 14, 2017, 6:20pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/1 "2017-12-14T18:20:08Z")
today all gave Mongo in honor of Christmas, there is such an achievement in the incentive to get Mongo, and so it does not work. Why, what could be the problem, maybe because I already had 4 pieces of Mongo? How now to get this achievement? ---
**Author:** ![efh313](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/efh313/32/34349_2.png) [@efh313](https://community.gemsofwar.com/u/efh313)\ **Post date:** [December 14, 2017, 6:23pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/2 "2017-12-14T18:23:36Z")
Isnt the point of Mongo that he doesn’t work??? 🤔 Seriously though, I do not have the answer you seek… Sorry… 😢 ---
**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\ **Post date:** [December 14, 2017, 6:24pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/3 "2017-12-14T18:24:38Z")
I noticed this too. I already have Mongo. So, I assumed that I would get the Steam achievement once I received the Mongo gift today. I was wrong. I still didn’t get the achievement. Also, I opened some chests since one of the devs stated that dropping any troop would trigger achievements that you already accomplished before they added the new achievements. That still didn’t activate the Mongo Steam achievement. Edit: (Added the dev post) > [@2 Steam Achievements Not Checking Already Owned Troops](https://community.gemsofwar.com/t/2-steam-achievements-not-checking-already-owned-troops/33961/2): > > As mentioned in other threads, we are currently using a similar system for awarding achievements on Console as we are on Steam and Mobile. This means that to abide by the rules provided by the console manufacturers (who are a lot more strict compared to Steam or Google/Apple), a specific action must be performed to award the achievement. In the case of Troop achievements, they will unlock when you receive a new troop, but unfortunately not when you get a duplicate. These achievements will show u… ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [December 14, 2017, 6:25pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/4 "2017-12-14T18:25:04Z")
It was stated by a dev that you need to gain a NEW troop (that you don’t have yet) to have achievements concerning troops you already own trigger. It doesn’t matter what troop it is, it must just be an unowned one. ---
**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\ **Post date:** [December 14, 2017, 6:26pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/5 "2017-12-14T18:26:03Z")
Ahh thanks. I didn’t notice the “new” part. ---
**Author:** ![Sheba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sheba/32/45190_2.png) [@Sheba](https://community.gemsofwar.com/u/Sheba)\ **Post date:** [December 14, 2017, 6:27pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/6 "2017-12-14T18:27:16Z")
Quote should be found here: [https://community.gemsofwar.com/t/2-steam-achievements-not-checking-already-owned-troops/33961/2?u=sheba](https://community.gemsofwar.com/t/2-steam-achievements-not-checking-already-owned-troops/33961/2) ---
**Author:** ![DenisAlgr](https://avatars.discourse-cdn.com/v4/letter/d/35a633/32.png) [@DenisAlgr](https://community.gemsofwar.com/u/DenisAlgr)\ **Post date:** [December 17, 2017, 12:51pm UTC](https://community.gemsofwar.com/t/mongo-does-not-work/34010/7 "2017-12-17T12:51:15Z")
I managed to get a mongo without getting a new card, I just deleted one Strygik which I had and immediately got another achievement, to collect 200 cards. That’s how it worked. Now we need to figure out how to capture 20 kings, if they have already captured everything, and in gaining hangs in 15 kingdoms.?