# Missing the new banner **URL:** \ **Category:** Uncategorized\ **Created:** [July 18, 2022, 7:26am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144 "2022-07-18T07:26:41Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [July 18, 2022, 7:26am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/1 "2022-07-18T07:26:41Z")
For some reason I am missing the new banner of the new kingdom. Anyone experiencing the same? ---
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [July 18, 2022, 7:31am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/2 "2022-07-18T07:31:07Z")
I have it “Petrified Banner” Hellcrag +2Br +1R -1Bl located in-between The Gate Banner/Hell Gate and Tentacle Banner/Illithia I guess the easiest thing to recommend is try restarting the game ---
**Author:** ![WhoDat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whodat/32/63679_2.png) [@WhoDat](https://community.gemsofwar.com/u/WhoDat)\ **Post date:** [July 18, 2022, 7:31am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/3 "2022-07-18T07:31:48Z")
Now I got it after reset the game. ---
**Author:** ![AXILLEUS73](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@AXILLEUS73](https://community.gemsofwar.com/u/AXILLEUS73)\ **Post date:** [July 19, 2022, 8:50pm UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/4 "2022-07-19T20:50:05Z")
I don’t have it either even after I restart my game ---
**Author:** ![Linda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/linda/32/76059_2.png) [@Linda](https://community.gemsofwar.com/u/Linda)\ **Post date:** [July 19, 2022, 10:29pm UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/5 "2022-07-19T22:29:22Z")
Same here. ---
**Author:** ![AXILLEUS73](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@AXILLEUS73](https://community.gemsofwar.com/u/AXILLEUS73)\ **Post date:** [July 19, 2022, 10:57pm UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/6 "2022-07-19T22:57:05Z")
First time I have had issues like this. Any word from the developers about them fixing this issue? ---
**Author:** ![OneWorld](https://avatars.discourse-cdn.com/v4/letter/o/48db29/32.png) [@OneWorld](https://community.gemsofwar.com/u/OneWorld)\ **Post date:** [July 20, 2022, 12:07am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/7 "2022-07-20T00:07:09Z")
You’ll want to post this in #gems-of-war-report-a-bug to get the devs attention. ---
**Author:** ![AXILLEUS73](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@AXILLEUS73](https://community.gemsofwar.com/u/AXILLEUS73)\ **Post date:** [July 20, 2022, 4:21am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/8 "2022-07-20T04:21:30Z")
Actually I just realized there is a new kingdom to unlock called Hellcrag and that’s where I got the banner at last ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [July 20, 2022, 4:30am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/9 "2022-07-20T04:30:22Z")
@Linda are you still missing the banner after completing those quests **and** restarting? ---
**Author:** ![Linda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/linda/32/76059_2.png) [@Linda](https://community.gemsofwar.com/u/Linda)\ **Post date:** [July 20, 2022, 4:40am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/10 "2022-07-20T04:40:59Z")
Yes, I am still missing that banner. Hopefully it will be there tomorrow. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [July 20, 2022, 4:41am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/11 "2022-07-20T04:41:35Z")
If it isn’t please send through a ticket and we can dive into your account data ✨ ---
**Author:** ![Linda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/linda/32/76059_2.png) [@Linda](https://community.gemsofwar.com/u/Linda)\ **Post date:** [July 20, 2022, 4:42am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/12 "2022-07-20T04:42:49Z")
Will do, thank you. ---
**Author:** ![RichardLowe](https://avatars.discourse-cdn.com/v4/letter/r/839c29/32.png) [@RichardLowe](https://community.gemsofwar.com/u/RichardLowe)\ **Post date:** [August 16, 2022, 3:16am UTC](https://community.gemsofwar.com/t/missing-the-new-banner/76144/13 "2022-08-16T03:16:24Z")
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