# Missing rewards
**URL:** https://community.gemsofwar.com/t/missing-rewards/23380
**Category:** Gameplay Chat (PC/Mobile)
**Created:** [May 1, 2017, 7:53am UTC](https://community.gemsofwar.com/t/missing-rewards/23380 "2017-05-01T07:53:42Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 7:53am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/1 "2017-05-01T07:53:42Z")
I’m missing my daily reward, daily vip reward, weekly reward, path to glory reward, daily guild wars reward and some guild tasks. I’ll be doing a ticket soon just wondering if anyone else has had this problem.
I had the mail but I went to do some guild tasks before I claimed it all. I contributed 5,000 gold to the red task for the glory but errror messages and had to close the game when I came back all mail was gone.
This is the only mail I have
Some of my mail just came back
---
### Author:  [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)
#### Post date: [May 1, 2017, 7:55am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/2 "2017-05-01T07:55:30Z")
Same thing happened to my wife.
Clicked 1 mail out of a full screen of mails, got an error, had to reboot, and only had 2 mails left.
---
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 8:05am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/3 "2017-05-01T08:05:03Z")
@Saltypatra Should I put in a ticket or just wait and see if it returns?
---
### Author:  [@Theina](https://community.gemsofwar.com/u/Theina)
#### Post date: [May 1, 2017, 8:07am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/4 "2017-05-01T08:07:02Z")
Missing my daily login and vip bonus too
---
### Author:  [@Theicla](https://community.gemsofwar.com/u/Theicla)
#### Post date: [May 1, 2017, 9:03am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/5 "2017-05-01T09:03:38Z")
Glad I checked this thread and wasn’t online when reset occurred.
One word: didn’t @Saltypatra say the wrap-up of “Guild Wars, Week 1” will have required a lot of computational data crunching
I’ll be doing first login of the week when this gets sorted out, thanks.
---
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 9:15am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/6 "2017-05-01T09:15:58Z")
Some of my mail just came back
---
### Author:  [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)
#### Post date: [May 1, 2017, 9:19am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/7 "2017-05-01T09:19:31Z")
None for my wife yet… I would create a support ticket if I where you…
---
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 9:29am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/8 "2017-05-01T09:29:15Z")
Yeah I’m gonna have to
---
### Author:  [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [May 1, 2017, 9:53am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/9 "2017-05-01T09:53:18Z")
Definitely contact support so they can have a look into it for you. Make sure to include any details regarding what you’ve missed.
---
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 9:54am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/10 "2017-05-01T09:54:08Z")
Thanks @Saltypatra
---
### Author:  [@Grundulum](https://community.gemsofwar.com/u/Grundulum)
#### Post date: [May 1, 2017, 10:56am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/12 "2017-05-01T10:56:47Z")
Did you get an email about your ticket? If you haven’t received a notice in the next five or so minutes, I would assume something unusual happened and your ticket didn’t submit properly.
Edit: alternately,
> [@Support ticket creation is failing during peak times](http://community.gemsofwar.com/t/support-tickets-are-failing/23377/2):
>
> Is this situation still occurring? If your Ticket was created successfully, when you go into your Account details and check for Open tickets the new one will be listed in blue. If nothing is there, then it failed during submission. Hot tip to mitigate frustration: I always copy my ticket contents to the clipboard memory right before posting, just in case. I get ticket failures on all sorts of platforms, not just on Zendesk, so it’s better to be safe than sorry if you’ve spent a while descri…
---
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 11:00am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/13 "2017-05-01T11:00:00Z")
Yep just received an email. Thanks.
I deleted my last post so I don’t annoy Salty too much.
---
### Author:  [@Grundulum](https://community.gemsofwar.com/u/Grundulum)
#### Post date: [May 1, 2017, 11:16am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/14 "2017-05-01T11:16:26Z")
Bad mewsnews, then. Salty still got an email announcing your reply to her. She’ll just come check the thread and not see the post you deleted.
---
### Author:  [@Maxx](https://community.gemsofwar.com/u/Maxx)
#### Post date: [May 1, 2017, 11:18am UTC](https://community.gemsofwar.com/t/missing-rewards/23380/15 "2017-05-01T11:18:19Z")
Damn sorry Salty.