# Missing Rewards for Tier Purchase

**URL:** <https://community.gemsofwar.com/t/missing-rewards-for-tier-purchase/41893>\
**Category:** Bug Reports\
**Created:** [July 2, 2018, 8:49pm UTC](https://community.gemsofwar.com/t/missing-rewards-for-tier-purchase/41893 "2018-07-02T20:49:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Doordash\_Support](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/doordash_support/32/45654_2.png) [@Doordash\_Support](https://community.gemsofwar.com/u/Doordash_Support)\
**Post date:** [July 2, 2018, 8:49pm UTC](https://community.gemsofwar.com/t/missing-rewards-for-tier-purchase/41893/1 "2018-07-02T20:49:00Z")

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**(Please edit this template into the italics below.**

**\_[Please check the known issues list before posting a bug]([https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214.\_](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214._)**

**Platform, device version and operating system**  
PC/Steam

**Screenshot or image**

 ![missing](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/0/600e92392fbc0e7b6a591d6c1e765c45e872dace.jpg)

**What you were expecting to happen, and what actually happened**  
I was expecting to get the shown items, but I did not get ingots.

**How often does this happen? When did it begin happening?**  
Once, because I generally avoid tier shops but wanted the weapon. It happened yesterday about half an hour after reset.

**Steps to make it happen again**  
Try to buy that level of tier?

Other notes: I received every item EXCEPT for the legendary ingots.

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**Author:** ![Doordash\_Support](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/doordash_support/32/45654_2.png) [@Doordash\_Support](https://community.gemsofwar.com/u/Doordash_Support)\
**Post date:** [July 2, 2018, 10:00pm UTC](https://community.gemsofwar.com/t/missing-rewards-for-tier-purchase/41893/2 "2018-07-02T22:00:03Z")

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@Saltypatra @Cyrup

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [July 2, 2018, 10:07pm UTC](https://community.gemsofwar.com/t/missing-rewards-for-tier-purchase/41893/3 "2018-07-02T22:07:35Z")

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Missing reward tickets are submitted a different way. Forums are only for bug reports.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [July 4, 2018, 3:39am UTC](https://community.gemsofwar.com/t/missing-rewards-for-tier-purchase/41893/4 "2018-07-04T03:39:54Z")

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Hey @Doordash_Support

Can you please write a support ticket so we can check this for you and help you?  
[How do I contact suport](https://gemsofwar.zendesk.com/hc/en-us/articles/202997425-How-do-I-contact-support-or-report-a-bug-)

Please put it under the category “missing rewards”