# Missing reward missing tier lll weapon

**URL:** <https://community.gemsofwar.com/t/missing-reward-missing-tier-lll-weapon/39891>\
**Category:** Support\
**Created:** [May 21, 2018, 4:19pm UTC](https://community.gemsofwar.com/t/missing-reward-missing-tier-lll-weapon/39891 "2018-05-21T16:19:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jgeib](https://avatars.discourse-cdn.com/v4/letter/j/f04885/32.png) [@Jgeib](https://community.gemsofwar.com/u/Jgeib)\
**Post date:** [May 21, 2018, 4:19pm UTC](https://community.gemsofwar.com/t/missing-reward-missing-tier-lll-weapon/39891/1 "2018-05-21T16:19:26Z")

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I purchased the tier lll weapon pack. I did not receive the weapon.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/5/c5ef452b60fe5c783bdf2214c84e1591fa813070.jpg)

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**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\
**Post date:** [May 21, 2018, 5:11pm UTC](https://community.gemsofwar.com/t/missing-reward-missing-tier-lll-weapon/39891/2 "2018-05-21T17:11:39Z")

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Try raising a support ticket?

I also moved this to the Support category.

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [May 21, 2018, 5:12pm UTC](https://community.gemsofwar.com/t/missing-reward-missing-tier-lll-weapon/39891/3 "2018-05-21T17:12:35Z")

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Put “missing rewards” as the ticket topic