# Missing one of my new Tuzi pet! **URL:** \ **Category:** Support\ **Created:** [January 26, 2023, 3:27pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748 "2023-01-26T15:27:20Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Messiah](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@Messiah](https://community.gemsofwar.com/u/Messiah)\ **Post date:** [January 26, 2023, 3:27pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/1 "2023-01-26T15:27:20Z")
NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War [please contact support here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356). To report a bug [go here](https://community.gemsofwar.com/c/gems-of-war-report-a-bug). **Describe your issue:** Well, when I finished purchasing all the the new Tuzi pet (Tuzi’s Lil SIs) and had it fully upgraded , I found that it was only legendary, and I had 15 of them, which means one of them is missing. It seemed that I didn’t receive one through the mails because I log-in everyday.What a pity! It is really a huge regret and I wonder if there is some way to fix it, or may I have another copy of Tuzi pet? Really appreciate that! **Screenshots or video:** ![360截图20230126232637594](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/0/b0c1f363b8a35867cef1cdb6bce011661d64c629.jpeg) ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 26, 2023, 4:02pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/2 "2023-01-26T16:02:42Z")
If you did not get it, contact support. I got mine so you should have gotten it, too. I’m sure they can help. ---
**Author:** ![Messiah](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@Messiah](https://community.gemsofwar.com/u/Messiah)\ **Post date:** [January 26, 2023, 4:11pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/3 "2023-01-26T16:11:57Z")
thanks, pal, seemed I should use vpn or something… ---
**Author:** ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\ **Post date:** [January 26, 2023, 5:20pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/4 "2023-01-26T17:20:04Z")
Haven’t you been logged in between last wednesday and sunday? The last pet was in the reward calendar. ---
**Author:** ![Messiah](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@Messiah](https://community.gemsofwar.com/u/Messiah)\ **Post date:** [January 27, 2023, 8:55am UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/5 "2023-01-27T08:55:54Z")
Yes, I did. I log in everyday, so it’s really wired…maybe the calendar just didn’t show up for me? ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 27, 2023, 10:20am UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/6 "2023-01-27T10:20:58Z")
Normally those shouldn’t go away if you log in a day later, say if you had missed one. I doubt you accidentally made it into pet food, either. Support is the best option, I’m sure they’ll help and can see what may have happened. ---
**Author:** ![Messiah](https://avatars.discourse-cdn.com/v4/letter/m/3e96dc/32.png) [@Messiah](https://community.gemsofwar.com/u/Messiah)\ **Post date:** [January 27, 2023, 1:27pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/7 "2023-01-27T13:27:53Z")
I have abundant pet food and I’ve never dissolved any pet for food, so it 's really wired…And I have already submitted to the Support, thanks buddy! ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [January 27, 2023, 2:05pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/8 "2023-01-27T14:05:22Z")
> [@Messiah](#): > > I have abundant pet food and I’ve never dissolved any pet for food As much as I know you can only turn pets into food once they have reached max level, so this wouldn’t have been possible for your Tuzi. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 27, 2023, 2:34pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/9 "2023-01-27T14:34:05Z")
Yeah, maybe - I’ve never done it so you’re probably right about that. ---
**Author:** ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)\ **Post date:** [January 27, 2023, 2:34pm UTC](https://community.gemsofwar.com/t/missing-one-of-my-new-tuzi-pet/78748/10 "2023-01-27T14:34:38Z")
Hope they will help you out soon and send you a copy. 🤞